IT Support Technician II

IDR is seeking a dynamic and dedicated IT Support Technician II to join one of our top clients in Englewood, CO . This role is perfect for a tech-savvy professional with a customer-centric approach and a knack for problem-solving. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today! Position Overview/Responsibilities for the IT Support Technician II: Provide exceptional IT support to end users, ensuring high levels of customer satisfaction Understand user and business needs and translate them into technical solutions Troubleshoot issues related to computers, printers, network technology, drivers, software, and other related peripherals Share knowledge and collaborate effectively within a team-oriented environment This is a one-year contract position, with the possibility of extension Required Skills for IT Support Technician II: Proficiency in Microsoft Outlook Experience in software troubleshooting Familiarity with printers and network technology Knowledge of RSA and VPN Excellent written and verbal communication skills A customer care philosophy that ensures high levels of customer satisfaction What’s in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 11 years in a row Seniority level Associate Employment type Contract Job function Information Technology Industries Aviation and Aerospace Component Manufacturing #J-18808-Ljbffr