Busser

Busser Position at E11EVEN Club Hotel & Residences

The primary duty and responsibility of the Busser is to clean and set up tables in the outlet and perform other food service-related duties, including general cleaning and setup, ensuring that empty tables are ready to receive new guests. The Busser provides friendly, courteous, and efficient food and beverage service to all guests of E11EVEN Club Hotel & Residences restaurant outlet(s).

Responsibilities

The responsibilities of the Busser include:

• Clear, sanitize, and reset vacated tables to exact restaurant service standards within the target time frame.
• Discretely remove finished plates, glassware, silverware, and debris throughout the guest's meal without interrupting their dining experience.
• Ensure salt and pepper shakers, sugar caddies, napkins, and clean silverware are fully stocked and properly positioned on each table.
• Assist front-of-house staff by greeting newly seated guests, pouring water, and providing bread service or initial menu placements when necessary.
• Keep service stations, side stands, and bus stations clean, organized, and stocked with clean glassware, trays, linen, and silverware throughout the shift.
• Sweep around tables, quickly address liquid spills or dropped items, and remove debris from walkways to maintain safety and compliance with health codes.
• Transport soiled glassware, chinaware, and silverware to the dishwashing station safely and efficiently, organizing items to prevent breakage.
• Sort and return clean plates, bowls, and silverware to designated service stations promptly so floor staff never experience shortages during peak service.
• Empty dining room trash receptacles and dirty linen hampers regularly and maintain clean station floors.
• Perform other related duties as assigned by management.

Qualifications

The qualifications for the Busser position include:

• High school or equivalent education required.
• Previous experience in a fast-paced restaurant, upscale dining, or hospitality environment is preferred, though entry-level candidates with a strong work ethic will be considered.
• Ability to stand, walk, bend, and carry heavy trays or bussing tubs weighing up to 35–50 pounds for extended periods (shifts typically range from 6 to 8 hours).
• Strong interpersonal skills with the ability to communicate clearly and professionally with servers, hosts, culinary staff, and management under pressure.
• High standard of personal hygiene, impeccable focus on cleanliness, and dedication to upholding brand service guidelines.
• Flexibility to work evening shifts, weekends, holidays, and high-volume brunch or dinner service periods.

Benefits

We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado:

• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• Up to 20 days of paid vacation per year, based on classification and length of service
• 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
• Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement ("CBA"). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

**The above-referenced benefits do not apply to part-time positions