OPERATIONS MANAGER (EVS) 2nd Shift - Baltimore, MD

Operations ManagerAs an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.Essential Duties and Responsibilities:Establishes and annually reviews standards and work procedures for all staff.Plans work and staffing schedules and areas of work to ensure adequate services are rendered.Assists in the hiring process; interview, hiring and training of new associates.Orients, develops, and supervises all supervisory/housekeeping staff.Conducts regular inspections and makes recommendations to the facility.Conducts monthly reporting of goals, accomplishments, and future plans.Provides staff education and continuous training.Communicates with staff, administration, and other departments.Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)Qualifications:4 years of support services, military, housekeeping, and/or facilities maintenance experience.At least 1 year of supervisory experience in support service related field with high customer/client contact.Ability to communicate effectively in written format and oral presentations.Ability to multi-task and establish priorities.Ability to maintain organization in a changing and stressful environment.Exhibit initiative, responsibility, flexibility, and leadership.Possess a thorough knowledge of contract administration and office procedures.Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.Associates at Crothall are offered many fantastic benefits.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanFlexible Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Paid Parental LeavePersonal LeaveCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.