Credit and Collections Specialist

Monitor and collect on an assigned customer portfolio that could be either domestic or international Continuous follow up on past due and coming due invoices Dispute resolution and reconciliation of account and payment detail Work with credit desk to establish and review customer credit limits Review and release on hold orders Create and update of standard work Work within and understand regulations and best practices surrounding collections Ensure timely escalation of issues to management and other functions as appropriate Partner cross-functionally with Sales, Contracts and Order Management Participate in continuous improvement activities to ensure optimal efficiency Requirements 2+ years of related experience with a high school diploma or equivalent Strong communication skills, both written and verbal Proficient with Microsoft Office Familiarity with Oracle ERP a plus Ability to maintain professionalism under pressure Great organization skills, accuracy, and attention to detail Strong interpersonal skills with a high degree of maturity, diplomacy, and professionalism Core Competencies Demonstrates expertise in managing customer portfolios, including dispute resolution, credit limit reviews, and compliance with collections regulations. Strong organizational skills and attention to detail are essential for ensuring timely follow-ups and effective cross-functional collaboration. Highest-signal resume keywords Customer Portfolio Management Dispute Resolution Credit Limit Review Microsoft Office Proficiency Oracle ERP Familiarity ATS Optimization Keywords Hard Skills Customer Portfolio Management Dispute Resolution Credit Limit Review Invoice Monitoring Collections Best Practices Soft Skills Strong Communication Skills Professionalism Under Pressure Great Organization Skills Interpersonal Skills Attention to Detail Industry Keywords Collections Regulations Cross-Functional Collaboration Continuous Improvement Activities Tools & Technologies Microsoft Office Oracle ERP #J-18808-Ljbffr