Dairy Supervisor

Dairy Supervisor

Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

Position Summary

The Dairy Supervisor assists in the daily operation of the dairy department by ensuring product availability, maintaining merchandising standards, delivering excellent customer service, and supporting department associates. This position is responsible for monitoring inventory, maintaining product freshness, reducing shrink, and helping achieve department sales and operational goals while providing leadership and direction to the dairy team.

Key Responsibilities Department Operations

• Oversee daily dairy department activities and workflow.
• Ensure dairy cases, coolers, and displays are properly stocked, faced, and merchandised.
• Monitor product freshness, quality, and rotation to maintain department standards.
• Execute promotional displays, seasonal merchandising, and sales initiatives.
• Maintain department cleanliness, organization, and readiness for inspections.
• Assist with opening, closing, and daily operational procedures.

Customer Service

• Provide outstanding customer service and create a positive shopping experience.
• Assist customers with product selection, availability, and special requests.
• Address customer concerns and resolve issues in a professional and timely manner.
• Promote department products through product knowledge and suggestive selling.
• Maintain a customer-focused department environment.

Leadership & Team Development

• Assist with training, coaching, and developing dairy associates.
• Delegate work assignments and monitor completion of department tasks.
• Support employee performance through coaching and feedback.
• Promote teamwork, accountability, and a positive work culture.
• Provide leadership coverage in the absence of the Dairy Manager or other department leadership.

Inventory & Financial Performance

• Assist with product ordering and inventory management.
• Monitor stock levels and ensure timely replenishment of merchandise.
• Help control shrink, product loss, and out-of-stock conditions.
• Maintain accurate product rotation using first-in, first-out (FIFO) procedures.
• Support sales growth and department profitability objectives.
• Assist with inventory counts and department audits.

Food Safety & Compliance

• Ensure compliance with all food safety, sanitation, and health regulations.
• Monitor and document proper refrigeration temperatures.
• Ensure proper handling, storage, and rotation of dairy products.
• Maintain a safe working environment for associates and customers.
• Follow company policies, procedures, and regulatory requirements.

Qualifications

• High school diploma or equivalent preferred.
• Previous grocery, dairy, retail, or supervisory experience preferred.
• Strong customer service and leadership skills.
• Ability to work effectively in a fast-paced environment.
• Strong organizational, communication, and problem-solving abilities.
• Basic computer and inventory management skills.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift, carry, push, and pull up to 50 pounds.
• Frequent bending, reaching, twisting, and repetitive movements.
• Ability to work in refrigerated environments for extended periods.
• Ability to safely operate pallet jacks, stocking equipment, and other department tools.

Key Success Factors

• Commitment to product freshness and quality.
• Strong leadership and team development skills.
• Focus on customer satisfaction and service excellence.
• Ability to manage inventory and reduce shrink.
• Strong attention to detail and organizational skills.
• Dedication to food safety, compliance, and operational excellence.

We also provide a variety of benefits including:

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve