Parking Manager | Full-Time | Mobile Convention Center

Parking Manager | Full-Time | Mobile Convention CenterOak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.The Parking Manager will oversee parking and transportation operations for the Mobile Convention Center. This role focuses on operational excellence, customer service, financial returns, and implementing parking and mobility strategies. This position is on-site at the Mobile Convention Center and will require flexible hours, with the ability to support events, including mornings, evenings, weekends, and long hours. The Parking Manager must maintain regular attendance and a professional presence.This role pays an annual salary of $45,000 - $50,000. Benefits for Full-Time Roles: Health, Dental, and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)This position will remain open until December 31, 2026.The Arthur R. Outlaw Mobile Convention Center is a spectacular facility providing excellent meeting accommodations. It features 317,000 gross sq. ft., including a 100,000 sq. ft. exhibit hall, and a unique design with terraces for outdoor functions and breathtaking views of the Mobile River.ResponsibilitiesEnsure operational excellence and high-quality service by developing and implementing efficient procedures with emphasis on continual improvement.Perform managerial responsibilities in accordance with the department's policies, procedures, and applicable laws.Hire, develop, train, and support a team of parking attendants and supervisors.Responsible for maintaining department operations (e.g., payroll, event operations, supervisor schedules, generating reports, etc.).Provide input and analysis to the department with regard to developing and monitoring the budget.Develop, approve, and implement department policies, procedures, and reports and train staff on changes.Assess and determine departmental needs, provide quotes, create purchase orders, and make recommendations to management for approval.Responsible for making sure all event materials (signs, barricades, cones, etc.) are in sufficient supply, in working order, and appropriately dispersed and returned for all events.Assist other departments when needed to ensure our guests' experiences are extraordinary and memorable. Address complaints and resolve issues with colleagues and guests.Act as department and company representative in internal and external meetings.Perform routine audits, including revenue, PARCS, and operational audits.Review/analyze guest surveys and other performance measures to maximize operational performance.Other duties and responsibilities as assigned.Qualifications3–5 years of experience in parking/transportation or event management.High school diploma or GED.Strong interpersonal and communication skills.Excellent organizational skills and attention to detail.Ability to work independently and as part of a team.Proficiency in Microsoft Office.Knowledge of parking revenue management systems.At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.