Field Service Technician

Perform customer installations, maintenance, and service calls promptly and effectively Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory Perform scheduled maintenance, corrective repairs, and system overhauls Diagnose and resolve issues involving hardware, software, networking, and system configurations Manage network faults, system access, security settings, and remote connectivity Organize and triage customer issues, addressing problems proactively when possible Communicate with customers in an open, helpful, and professional manner focused on resolution Participate in virtual and hands-on training programs provided by NCR Atleos Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements Perform other related duties consistent with qualifications and business needs May be reassigned to adjacent service territories during standard shifts to meet operational needs May elect to participate in overnight travel assignments to support broader service coverage Requirements Local candidate to the specific geographic area Authorized to work in the United States At least 19 years of age Valid driver’s license and driving record that meets NCR Atleos fleet requirements PC skills, basic electronic skills, and operating system familiarity Ability to perform essential job functions without reasonable accommodation Ability to travel with several hours of driving per day Ability to work rotating and weekend shifts Ability to carry and lift tools, parts, and equipment weighing up to 50 lbs. without assistance Ability to bend, squat, walk, stand, sit, reach, and perform repetitive hand movements manipulating objects of various sizes Familiarity with large servers, mainframe computers, and imaging software A+ Certification, CompTIA, or Network+ (N+) Certification preferred One (1) or more years of related experience preferred Offers of employment are conditional upon passage of screening criteria applicable to the job Core Competencies Demonstrates expertise in servicing and repairing electromechanical equipment, including ATMs and self-checkout systems, while effectively managing customer installations and maintenance. Proficient in diagnosing hardware and software issues, with a strong focus on customer communication and compliance with safety standards. Highest-signal resume keywords Electromechanical Equipment Repair Customer Service Network Management A+ Certification CompTIA Certification ATS Optimization Keywords Hard Skills Electromechanical Equipment Repair Hardware Diagnosis Software Troubleshooting Network Management System Configuration Scheduled Maintenance Corrective Repairs Basic Electronic Skills Operating System Familiarity Ability to Lift 50 lbs Soft Skills Professional Communication Problem Solving Proactive Issue Resolution Organizational Skills Team Collaboration Certifications & Qualifications A+ Certification CompTIA Certification Network+ Certification Industry Keywords Customer Installations Service Calls Health and Safety Standards Fleet Requirements Remote Connectivity Tools & Technologies ATMs Self-Checkout Systems Large Servers Mainframe Computers Imaging Software #J-18808-Ljbffr