Spa Manager - At Alpenglow Spa

Job Description

Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
  
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary: 

At Alpenglow Spa , we believe exceptional guest experiences begin with exceptional employee experiences. The Spa Manager is a people-first leader responsible for creating a supportive, engaging workplace where employees feel valued, empowered, and equipped to deliver outstanding service. By developing the team, improving daily operations, and fostering a culture of collaboration and accountability, the Spa Manager drives both employee satisfaction and business success.

Job Specifications: 

• Starting Wage: $60,000.00-75,000.00 + Annual bonus
• If hired into a tipped position, guaranteed to make a minimum of $20/hour, inclusive of tips (Add this bullet only for tipped roles)
• Employment Type: Year Round 
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age 
• Housing Availability: Yes  

Job Responsibilities: 

Team Leadership

• Recruit, onboard, coach, and develop a high-performing team.
• Foster a positive, supportive workplace culture through regular feedback, recognition, and open communication.
• Create schedules that balance business needs with employee success.
• Lead ongoing training and professional development to support employee growth and service excellence.

Guest Experience

• Ensure every guest receives exceptional, personalized service.
• Support employees in resolving guest concerns with professionalism and care.
• Maintain the highest standards of hospitality, cleanliness, and presentation.

Operations & Business

• Oversee daily spa operations, scheduling, inventory, and facility standards.
• Monitor treatment utilization, retail performance, and key business metrics.
• Collaborate on promotions, partnerships, and initiatives that grow revenue while enhancing the guest experience.
• Continuously improve systems and processes to create a seamless experience for both employees and guests.

Compliance

• Ensure compliance with all health, safety, and sanitation regulations.
• Ensure all team members complete required onboarding, safety, compliance, and ongoing training while maintaining accurate training records.
• Maintain operational policies, procedures, inventory controls, and financial accountability.

Job Requirements: 

• 2–3 years of leadership experience in a spa, wellness, hospitality, or luxury service environment.
• Passion for developing people and creating a positive workplace culture.
• Strong leadership, coaching, communication, and conflict resolution skills.
• Experience with scheduling, operations, sales, and performance management.
• Proficiency with spa management software and digital communication tools.
• Highly organized, detail-oriented, and committed to delivering exceptional service.

The expected pay range is $60,000.00-75,000.00 + Annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  516069
Reference Date: 07/19/2026 
Job Code Function: Fitness/Spa