Senior Manager Site Reliability Engineering

Leading a team of Site Reliability Engineers, the full-time Senior Manager, Site Reliability Engineering will oversee the "Order-to-Cash," "Procure-to-Pay," and "Record-to-Report" lifecycles, ensuring the resilience and observability of the global SaaS ecosystem while working remotely. Key responsibilities Lead, mentor, and grow a team of SREs, fostering a culture of accountability and continuous learning Transition the team from reactive support to proactive engineering, aligning goals with Finance and Supply Chain initiatives Own the Major Incident Response process and lead Root Cause Analysis to drive improvements and reduce manual toil Required qualifications 8+ years in SRE, DevOps, or Production Engineering, with 2+ years of people management experience Deep understanding of Order-to-Cash or Procure-to-Pay cycles Experience managing enterprise ecosystems such as NetSuite, SAP, and Workday Solid grasp of Networking, Identity Management, and Endpoint Management Proficiency with monitoring tools like Datadog, Splunk, or Prometheus