Field Service Technician Calibration, I

Discover Your Potential. Pursue Your Passion. At LINK, we value our diverse and talented group of employees, and are committed to offering a positive work environment that will challenge you to be your best. We are looking for hardworking individuals that carry the same values that we live by each and every day: Commitment, Accountability, Can-Do Attitude, Courage and Humility. As a LINK employee, you have access to a package of benefits, including Medical, Dental and Vision Insurance, Life & AD&D insurance, flexible spending accounts, paid holidays and vacation time-off. Our retirement plan includes a 401(k) plan with a company match. Equal Employment Opportunity Link is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, other protected veteran status, and any other protected class under law. Accessibility for Applicants with Disabilities If you need a reasonable accommodation for the online application process due to a disability, please call View phone number on click.appcast.io. Please provide your contact information and details about the posted position of interest. Only inquiries regarding assistance for those who need an accommodation with the online application process due to a disability will be returned. Position Field Service Technician Calibration, I Location Dearborn, MI Job Id 2694 Number of Openings 1 Company Overview Link Engineering Company (LINK) is a premier designer and manufacturer of precision test equipment, we specialize in developing customized solutions for the Automotive, Aviation, Off-Highway, Rail, and Civil Engineering industries. We are headquartered in Plymouth, Michigan, outside of Detroit, and maintain testing laboratories, manufacturing, and support facilities around the globe. Established in 1935, we have been a family‑owned company for generations, we treat our customers and employees as if they are part of our family. We set our employees up for success, as they are given constant opportunities to learn and develop new skills. As many of our team members have been with LINK for a generation or more, the LINK team is equipped with a wealth of knowledge, providing decades of hands‑on experience and out‑of‑the‑box thinking to OEM’s and suppliers everywhere. Main Responsibilities Complete annual calibrations for torque, rotation speed, air temperature, humidity, etc. in Customer’s testing equipment to ensure compliance with ISO 17025 calibration standards. Complete regular preventative maintenance for Customer’s testing equipment to replace worn out parts, filters, or other components to reduce customer downtime due to equipment failure. Identify upgrade opportunities for software/hardware to ensure that Customers are always running the latest software and solutions LINK offers and engage Sales department as appropriate. Ability to interpret electrical schematic and mechanical prints. Technical responsibility for organizing, executing, and coordinating Customer jobs. Act as a liaison with Customers with responsibility for acting independently on technical matters pertaining to the test system. Self‑guided troubleshooting, maintenance and calibration of testing equipment. Build assistance on dynamometer systems and brake systems. Fill out service reports, calibration, and maintenance reports accurately. Provide solutions to Customer problems, repairing faults and servicing equipment. Assist, explain and train Customers about good practices for new equipment or maintenance as required. Diagnose and troubleshoot complex technical problems on‑site or over the phone. Create and maintain service records to follow up accordingly and to respond to Customer inquiries and complaints. Communicate with Customers to understand their requirements and ensure Customer satisfaction. Able to work with High Voltage DC and AC. Ensure work is performed in a safe manner using all available safety equipment. All other related duties as assigned. Possess mental faculties consistent with performing the minimum requirements of the job. Adhere and perform all duties aligned with the core values of the LINK Group organization, Can-Do Attitude, Courage, Commitment, Humility and Accountability. Qualifications 2-year Degree in Mechatronics, Industrial Electronics, or related field. High school diploma or GED with technical curriculum. Minimum of 2 years of experience in programmable logic controllers (PLCs) and pneumatics. Minimum of 2 years of experience in repair or maintenance of electrical and pneumatic equipment. Knowledge, Skills & Abilities Ability to use tools such as a process calibrator, multimeter, scopes and megohmmeter. Proven knowledge of mechanical, electrical and electronic principles and code requirements. Proven experience working with machines and tools, including their designs, uses, repair, and maintenance. Basic knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. Exceptional troubleshooting skills with an emphasis on root cause analysis. Moderate level of soldering and de‑soldering skills. Ability to apply logic and reasoning to identify alternative solutions, conclusions or approaches to technical issues. Ability to work well in a Team environment. Hands‑on problem solving and continuous improvement support. Strong Customer orientation. Strong verbal, written, and interpersonal communication skills. Strong independent organizational, analytical, and problem‑solving skills. Basic knowledge of Microsoft Office. Physical Requirements Ability to walk. Ability to speak verbally and read in English. Ability to see with corrective lenses. Ability to hear. Ability to lift up to 50 pounds. Ability to bend, stoop, crouch, reach, hand‑eye coordination, and manual dexterity. Ability to use a computer. Able to work overtime, evenings and/or weekends as required. Able to travel up to 10% domestically. Normal hazards related to working in an office environment. Normal hazards related to working in a manufacturing and testing environment. Normal hazards related to road and air travel. Equal Employment Opportunity Statements LINK is an Equal Employment Opportunity Employer, Minorities/Females/Veterans/Disabled. VEVRRA Federal Contractor. E-Verify LINK is an E-Verify employer. E-Verify is an internet‑based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employees to electronically verify the employment eligibility of their newly hired employees in the United States. #J-18808-Ljbffr Link Engineering Company