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Home Comfort Systems Field Service Technician

Ace Hardware - USA

Job Description

Job Description

Home Comfort Systems Field Service Technician

About Bolls Heating & Cooling: Serving Indiana since 1948 and now an Ace Hardware Home Services Company , we provide expert furnace and AC repair, installation, and maintenance across Indianapolis. Explore more at

Why This Role Matters
  • Be the trusted expert in customers’ homes, restoring comfort with precision and care.
  • Elevate safety, reliability, and efficiency across a wide variety of residential systems.
What You’ll Tackle
  • End-to-end service on residential HVAC equipment: forced-air, steam and hydronic systems, oil units, high-velocity setups, geothermal, ductless, and more.
  • Hands-on diagnostics addressing airflow, fuel, refrigerant, and electrical challenges using specialized tools.
  • Truck stock management to support flat-rate repairs and minimize return visits.
  • Customer education on comfort upgrades, energy efficiency, and safety enhancements.
  • Mentorship of junior technicians to build team capability.
  • Adherence to AHHS service procedures and administrative standards.
  • Job scheduling, notes, and invoicing within the ServiceTitan platform.
What You Bring
  • 3+ years of HVAC service experience (preferred).
  • EPA Universal Certification.
  • Working knowledge of industry best practices and relevant building codes.
  • Broad proficiency in HVAC functions—from troubleshooting to repair.
  • A valid driver’s license.
What Success Looks Like
  • Clear, respectful communication that builds trust with homeowners.
  • Accurate diagnostics and first-time fix mentality supported by solid truck inventory.
  • Reliable documentation and compliance with AHHS processes.

If you’re energized by solving complex comfort challenges and enjoy mentoring others, this role is for you.

Vacancy posted 4 days ago
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