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End-User IT Support & Service Desk Specialist

Flow Global Technology

Flow Global Technology is seeking an IT Support Specialist in Needham, MA to be the first point of contact for IT incidents and service requests. You will categorize and track tickets in Jira Service Management, troubleshoot connectivity and device performance, and manage account provisioning in Adaxes and Active Directory. Responsibilities include mailbox and calendar permissions in Microsoft 365, software installation with elevated privileges, VPN configuration, and documenting resolutions in #J-18808-Ljbffr Flow Global Technology

Vacancy posted 5 days ago
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