Bilingual Customer Service Representative

Bilingual Customer Service Representative (English/Spanish) No college degree: $19.00 - 19.50 per hour Associate's degree Pay: $20.50 - $22.50 per hour Bachelor's degree Pay: $22.00 - $23.50 per hour Are you looking to launch your career with a respected, stable company that invests in employee growth? We are seeking motivated, bilingual professionals who are eager to build a long-term career in customer service and financial services. This is a fully onsite position in the Irving, TX area. Hybrid schedule may be available after 4-5 months. Qualifications Fluent in both English and Spanish (reading and writing fluency in Spanish is not required) Strong verbal communication and customer service skills Professional demeanor and appearance Comfortable speaking with customers by phone throughout the day Dependable with excellent attendance and punctuality Strong computer and multitasking skills Looking for long-term career growth opportunities What You'll Do Handle inbound and outbound customer calls Assist customers with account-related questions and requests Discuss lease-end and payment options with customers Verify customer intentions regarding account resolutions Communicate with dealerships regarding customer accounts and vehicle returns Provide payoff information to customers, dealerships, and insurance companies Serve as a primary point of contact for customer and dealer inquiries Deliver exceptional customer service while maintaining professionalism and accuracy Why Join Us? Weekly Pay No Sales, No Commission, No Quotas Entry-level opportunity with career advancement potential Internal promotion opportunities and structured career paths Collaborative, professional work environment Team-oriented culture with employee engagement activities Community involvement, volunteer opportunities, and company-sponsored events Comprehensive benefits package Work for a highly respected organization known for employee development and long-term stability This is an excellent opportunity for ambitious college graduates who want more than just a job. If you're looking to build a rewarding career with a company that values growth, development, and internal advancement, we'd love to hear from you.