Behavioral Health Crisis Care Manager

Work Shift:
Evening - 8 Hour (United States of America)4:00pm - 12:30am (Monday-Friday)

Conducts thorough assessments to evaluate clients' mental health status, behavioral issues, and psychosocial needs, utilizing standardized risk assessment tools and techniques to gather comprehensive information. Collaborates with patients, families, community support, and healthcare providers to develop individualized care plan based off assessment and tailored to both medical and psychosocial needs. Communicates and collaborates with those included in patient care team including but not limited to Physicians, unit nurses, social workers, security personal, and outside hospitals and agencies to coordinate and expedite the patient through the continuum of care management. Provides immediate crisis intervention, including de escalation techniques, brief counseling, safety planning to help stabilize patients experiencing acute psychiatric crises, including but not limited to those with suicidal ideation, severe anxiety, psychosis, or substance induced issues. Educate and provide guidance to patients and their families about mental health conditions, assessment and treatment process, and available community resources. Facilitate referrals and/or resources to appropriate inpatient of outpatient mental health services ensuring smooth transition of continued care to address individualized needs. Maintain accurate and timely documentation of patient assessments, treatment plans, and outcomes in compliance with the hospital policies and regulatory standards in the electronic medical record (EMR) system. Advocate for patient's needs and rights, ensuring patients are given culturally competent and respectful care within the healthcare system.

MINIMUM QUALIFICATIONS:
Must have a Masters in Social Work, Psychology, Counseling, or related field from an accredited institution. 2 years recent experience in behavioral health setting preferred, 3 years recent healthcare experience preferred, experience in Acute Care setting preferred. LMSW, LCSW, or LPC license in the state of Georgia required. Must have working knowledge of software/Eemr applications. ACM, CCM preferred. Must meet all quality and productivity expectations and successfully complete yearly competencies.

PHYSICAL REQUIREMENTS:
(MediumMax 251bs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS:
Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at View email address on click.appcast.io. Please note that one week's advance notice is preferred.

Scheduled Weekly Hours:
40
FTE:
1
Expanded Work Shift:

On Call: