Communications Manager

Shift: 20 hours a week. Hours to be discussed with Manager

Flexibility to participate in after hours activities as needed

3-5 years of experience in community relations, communications or nonprofit engagement, public affairs, or related roles involving issue management .

OC Title: Community Relations Coordinator

The Community Relations Coordinator will build and maintain structured, ongoing relationships with local community organizations, residents, and stakeholders to support ***'s continued operations in Minneapolis. The role is responsible for proactive engagement, issue identification, and coordinated follow-up to reduce community escalation risk, support regulatory responsiveness, and preserve operational flexibility

Responsibilities Include:
• Serving as the primary contact for community organizations, neighborhood groups, and residents, including intake, coordination, and follow-up on concerns.
• Coordinating community efforts with *** communications, legal and government affairs representatives to ensure consistent, timely and defensive messaging
• Working closely with plant management and consultants to develop appropriate messaging and responses to community concerns/questions, including documenting actions taken and closing the loop with stakeholders.
• Identifying organizations, causes, programs and/or events to support through grants, sponsorships and employee volunteers.
• Representing *on select community boards and committees.
• Representing at community events and association meetings.
• Managing structured engagement between concerned residents and internal operations representatives to ensure issues are addressed, tracked and resolved with clear accountability and follow-u
• Tracking, measuring, and reporting on community engagement activities and outcomes, including responsiveness, resolution timelines, and effectiveness of mitigation efforts.

Position Specifications:

Bachelor's degree or relevant experience.
• 3-5 years of experience in community relations, communications or nonprofit engagement, public affairs, or related roles involving issue management .
• Strong self-starter and ability to exercise sound judgment in sensitive or high-visibility situations.
• Excellent verbal and written communication and presentation skills.
• bility to manage budgets and prioritize resources based on risk and impact.
• Familiarity with social media, nonprofit management and neighborhood association structure preferred.
• Due to timing of community events, working some nights and weekends is required.
• bility to work effectively in environments involving regulatory oversight, public scrutiny, or complex stakeholder interests.