Property Manager
ABC Management
Property ManagerMARSHALL PLAZA APARTMENTS - Lorain, OH 44052Property Manager DescriptionA Property Manager is responsible for all operational and financial aspects of a property and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the property in areas such as customer service, personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies. This position operates within and contributes to an environment in compliance with Fair Housing laws and Equal Employment Opportunity.Responsibilities:Supervise leasing and maintenance staff including delegating work, reviewing work, maintaining deadlines, training and schedulingMaintain property occupancy by effectively retaining residentsApprove lease applicants and process for move inAdminister HUD recertifications, review and maintain EIV reports as required, review monthly HAP voucherRent collections and delinquency reportingOversee all aspects of property maintenance, including unit turns, work orders, curb appeal, and inspectionsCoordinate resident activities and correspondenceObtain and negotiate bids and manage capital improvement projectsOperate within a purchasing budget and guidelinesEnsure that all property reporting is completed in a timely mannerConduct interviews, performance reviews, and new hire onboardingAttend court proceedings, as necessaryAttend all company provided training and meetingsOther responsibilities as assigned/needed.Skills & AbilitiesAdministrative Skills – data entry, filing, answering phones, familiarity with legal aspects/fair housing laws, familiarity with company policies and proceduresAnalytical Skills – ability to manage property budget, analyze property reports (occupancy & delinquency)Communication/Language Skills – ability to communicate with all staff levels, residents, vendors and prospective residents, ability to correspond with all contacts via letters, memos, newsletters and emails, ability to present material to staffComputer Skills – Outlook, Excel, Word, Internet, OneSite or other applicable softwareCoordinating Skills – ability to coordinate resident functions, staff meetings and functions, ability to prioritize and delegate tasks daily, ability to handle emergency/unexpected situations, ability to set future goalsLeadership Skills – ability to motivate and lead staff providing them with the direction and training that is necessary for them to succeed, ability to solve resident and staff issuesMaintenance Skills – general knowledge of maintenance is helpful when acting as liaison between maintenance staff and residentsMathematical Skills – ability to understand ledgers, move-in costs, pro-rations, late fees, and bank depositsOther Skills – confidentiality, reliability, punctuality, customer service, decision-making, patience, respect, teamwork, and attention to detailQualifications:Education: High School Diploma/GED required; some college beneficialWork Experience: at least 2 years of Affordable Housing experience requiredLicenses/Certifications: COS (beneficial), TCS (beneficial), and valid driver's license required.Reports to: Regional Manager or Area Property ManagerSupervises: Leasing and Maintenance StaffWorking Conditions:Work is typically performed in a normal office environment with moderate noise level. Walking is required for property tours and may expose Property Managers to weather conditions. It may be necessary to lift weights up to 25 pounds.
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