Customer Service Manager

Job Description Boscov’s Sales Control/ Customer Service Desk Manager Experienced Sales Control/ Cash Office Managers—bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For over 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for Sales Control/ Customer Service Desk Manager to join our retail team. Job Responsibilities As a member of the management team, the Sales Control Manager will supervise and participate in the accountability and balancing of cash receipts and paperwork. Additional Responsibilities Of The Sales Control Manager Include Investigate & resolve discrepancies Order supplies for Customer Service Desk Supervise, train & coordinate Sales Control Office and Customer Service Desk Accurately and efficiently completing all transactions and paperwork while adhering to company policies and procedures Job Requirements Successful candidates for the Sales Control Manager should role have the ability to lead a retail team to actively engage coworkers to provide excellent customer service. Additional Requirements Of The Sales Control Manager Include High school diploma or equivalent; bachelor’s degree, preferred Prior money management and retail, banking, or accounting experience Basic accounting skills People management skills, ability to lead and develop coworkers Excellent written, verbal, and interpersonal communication skills Creative problem solving skills Ability to learn computer systems, POS register, telxon, and interpret reports Available to work varied days and hours as work schedule requires, including evenings and weekends Benefits At Boscov’s, we value our employees, and that’s why we provide a competitive compensation and benefits package. As a Full-Time member of our retail operations team, you will be eligible to receive: Starting salary of $38,000 (based on experience) Comprehensive benefits package, including medical/dental/vision Short term disability/ Long term disability- voluntary Life Insurance (company paid) 401(k) w/ company match Weekly pay Paid vacation Liberal employee discount Work where people love to shop! Equal Opportunity Employer #J-18808-Ljbffr