Engineer III - Technology Business Management

Opportunity OverviewWe are seeking an Engineer III to join the Technology Business Management (TBM) team within our Digital organization. The TBM Engineer will help advance our future-state vision where technology consumption and cost are transparently mapped to business drivers and business value. The Technology Business Management team is evolving to provide deeper insights into how technology services are delivered, consumed, and valued across the organization. We are looking for an associate with strong knowledge of application architecture, system integrations, SaaS platforms, data management, and software development lifecycle practices who can help bridge the gap between how technology operates and how it is measured, costed, and reported. The successful candidate will help manage and evolve our technology cost and consumption capabilities by developing cost models, enhancing showback reporting, administering the Apptio platform, and providing insights into the technology and business drivers behind our technology investments. This role will also help build critical technical and institutional knowledge within the firm, improving our ability to connect technology consumption, cost, and business value. Ideal candidates enjoy working across technology, data, architecture, operations, and financial management and are passionate about helping the organization better understand and demonstrate the value delivered through technology. We are looking for someone with a strong understanding of our technology environment, including infrastructure, applications, data, integrations, and technology operations across Shared Technology Services (STS) and Digital Product Management (DPM). While prior TBM experience is not required, TBM principles and practices can be learned in this role. Our primary focus is finding someone with the technical knowledge to understand how technology works end-to-end and help connect technology consumption and costs to business value. What You Will Do:Administer and optimize the Apptio TBM platform, including configuration, data management, reporting, integrations, and end-user support.Apply Technology Business Management (TBM) principles to develop and maintain technology cost, allocation, service mapping, and consumption models.Design, support, and enhance technology cost transparency across infrastructure, cloud, cybersecurity, data, and application portfolios.Develop and maintain integrations between financial, operational, technology, and reporting systems to ensure data accuracy and consistency.Perform data administration and analysis activities, including validation, reconciliation, troubleshooting, and system optimization.Partner with cross-functional technology teams to understand service consumption patterns and improve reporting and decision-making capabilities.Create and maintain showback, chargeback, and TBM reporting solutions that provide actionable insights into technology investments and service usage.Document technical processes and system architectures while driving continuous improvement initiatives focused on automation, scalability, and operational efficiency.Build and maintain strong working relationships with stakeholders across STS, DPM, Finance, Human Capital, and other technology areas.Position RequirementsWhat Experience You Need:Bachelor’s degree in Information Technology, Computer Science, Information Systems, Data Analytics, Finance, Accounting, Engineering, or a related field; equivalent experience considered.2+ years of experience supporting enterprise applications, SaaS platforms, or technology systems in a corporate environment.4+ years of experience working with system integrations, APIs, data flows, and enterprise technology ecosystems.Experience with data management, data modeling, database concepts, and data governance practices.Understanding of software development lifecycle (SDLC), release management processes, and application support methodologies.Knowledge of application architecture and the ability to analyze end-to-end technology processes across multiple platforms and domains.Ability to analyze technical, operational, and financial data to identify trends, drive insights, and support business decision-making.Strong analytical, problem-solving, and communication skills, with the ability to translate complex technical concepts into business-focused recommendations. Preferred Qualifications:Experience supporting infrastructure, cloud, cybersecurity, data, or application environments.Experience with Oracle, Apptio, ServiceNow, Power BI, Tableau, or similar technology and reporting platforms.Experience partnering with technology engineering teams, architecture teams, finance organizations, or workforce planning functions.Familiarity with cloud platforms and modern application architectures. What Could Set You Apart:Experience working across both infrastructure and application domains, enabling a holistic understanding of how technology services are delivered end-to-end.Familiarity with technology cost management, showbacks, chargebacks, or Technology Business Management (TBM) concepts.Passion for learning new technologies and understanding the technical drivers behind applications, platforms, infrastructure, and service delivery.Proven ability to partner with engineers, architects, and technology leaders to translate technical complexity into actionable business and financial insights.**Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.** Company DescriptionJoin a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report.¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.Awards and AccoladesAt Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward JonesCheck out our Canadian awards and accolades: Insights & Information Blog Postings about Edward JonesPosition ScheduleFull-Time Posting LocationArizona, Tempe, Missouri, St. LouisExternal Flexible Work Option(s)OnsitePosition TypeHome Office EEO StatementEdward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.RecruiterJuan CarbajalSalary InformationEdward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.CountryUnited States Search Headquarters Positions by Area of InterestTECHNOLOGYReq ID: 116487BR