Technical Program Manager

Owning performance prevention and diagnostics for flagship products and next-gen AI features, the full-time Technical Program Manager will manage high-visibility performance programs across desktop, browser, and mobile platforms while working remotely or from one of the US hubs. Key responsibilities Oversee flagship product performance metrics including load times, FPS, and memory, as well as AI feature performance metrics like model inference latency and throughput Lead cross-organizational programs focused on observability, regression prevention, and safe rollout of AI capabilities Collaborate with Product, Platform, and Performance teams to ensure effective performance diagnostics and incident response Required qualifications 5+ years of experience in performance engineering, performance TPM, platform TPM, or SRE with a focus on SaaS products Proven expertise in load, stress, and scalability testing, along with performance program implementation Deep understanding of web performance metrics such as FCP and LCP, as well as mobile profiling tools Experience with CI/CD processes and integrating performance tests into automation pipelines Familiarity with distributed systems, cloud infrastructure (AWS), and capacity planning