HVAC Service Technician

HVAC Service TechnicianLocation: Geneva, NY Company: T-Mark Plumbing, Heating, Cooling & ElectricLooking for Your Next Great HVAC Career?Join a team that values your experience, invests in your growth, and keeps you busy year-round. If you know residential HVAC and enjoy taking care of customers, T-Mark is the place for you.We're looking for an experienced HVAC Service Technician who enjoys troubleshooting, solving problems, and delivering exceptional service to homeowners throughout Western New York. If you're dependable, motivated, and ready to grow with a company that values its people, we'd love to meet you.What You'll DoDiagnose, troubleshoot, repair, and maintain residential HVAC systemsPerform preventative maintenance on heating and cooling equipmentService and maintain: FurnacesAir ConditionersHeat PumpsBoilersOil Heating SystemsDuctless Mini-Split SystemsRooftop Units (RTUs)Identify system issues and recommend repair or replacement solutionsEducate homeowners on equipment performance, maintenance plans, and energy-saving opportunitiesDeliver an outstanding customer experience on every service callComplete service documentation accuratelyCommunicate professionally with customers, dispatchers, and teammatesMaintain your company vehicle, tools, and equipmentParticipate in ongoing technical trainingParticipate in a rotating weekend on-call scheduleWhat We're Looking ForRequired QualificationsMinimum 2 years of residential HVAC service experienceStrong diagnostic and troubleshooting skillsExperience servicing furnaces, air conditioners, heat pumps, boilers, oil heating systems, mini-splits, and RTUsEPA Certification requiredValid driver's license with a clean driving recordMust have your own basic HVAC hand toolsExcellent customer service and communication skillsAbility to work independently while contributing to a team environmentWeekend on-call availability on a rotating schedulePreferred QualificationsEPA Universal CertificationNATE CertificationExperience using ServiceTitanExperience with indoor air quality products and humidification systemsExperience recommending repairs, accessories, or replacement options to homeownersWhat Makes You SuccessfulStrong mechanical aptitudeExcellent problem-solving skillsPositive attitude and professional appearanceDependable, motivated, and safety-focusedPride in quality workmanshipAbility to build trust and lasting relationships with customersStrong time management and organizational skillsWhy You'll Love Working at T-MarkCompetitive PayMedical, Dental & Vision Insurance401(k) with Company MatchPaid Time OffPaid HolidaysCompany VehicleCompany-Provided UniformsYear-Round WorkPaid Training and Continuing EducationCareer Advancement OpportunitiesSupportive Leadership TeamA Company That Invests in Your SuccessWhy T-Mark?At T-Mark Plumbing, Heating, Cooling & Electric, we know our technicians are the heart of our business. That's why we provide the training, support, tools, and opportunities you need to build a long-term career. When you join T-Mark, you're joining a team that works hard, has each other's backs, and takes pride in delivering exceptional service every day.Ready to take the next step in your HVAC career? Apply today and become part of the T-Mark team!