AI Senior Software Engineer - Data Team (AWS, Flink, OpenSearch) (San Francisco)

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.We are seeking a Senior Streaming Platform Engineer (6+ years) with deep expertise in enterprise-scale streaming and cloud data platforms. Based in Atlanta, this role collaborates closely with teams in Salt Lake City and Pune, with reasonable overlapping hours. The ideal candidate brings hands-on experience managing scalable, secure, and highly available streaming ecosystems that support real-time analytics, event-driven architectures, and enterprise data platforms — including exposure to AI-assisted engineering and automation practices.What You’ll DoDesign scalable, fault-tolerant, and secure streaming architecturesMonitor, troubleshoot, and performance-tune distributed systems; drive capacity planningImplement security controls, automation, and operational best practicesSupport integrations with data lakes, Snowflake, analytics platforms, and downstream systemsAutomate infrastructure provisioning using Terraform or similar IaC toolsLeverage AI-assisted development tools (Claude or equivalent) to improve engineering productivity and platform automationCollaborate with engineering and analytics teams to enable real-time data processing and AI-driven data solutionsWhat We’re Looking ForRequired:6+ years of experience with Kafka administration and distributed streaming systemsStrong AWS cloud services experience (MSK, Kinesis, and related services)in OpenSearchLinux administration and automation/scripting skillsPython development and platform reliability engineeringDesire to learn and implement evolving and new technologiesPreferred:Experience with Flink using Spring BootSnowflake integration experienceKubernetes orchestrationAdministration knowledge in OpenSearch clustersFamiliarity with AI-enabled engineering workflows and toolsWhat Success Looks LikeStreaming platforms operate with high availability, performance, and reliability at enterprise scaleGovernance, security, and automation practices are consistently applied across the ecosystemEngineering teams are unblocked and empowered through well-integrated data pipelines and real-time infrastructureAI tooling meaningfully improves operational efficiency and engineering velocityAbout NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.