Patient Services Specialist - Orthopedics

Description At our Orthopedic Clinics, we treat injuries including arthritis pain, back pain, joint pain and pain from strains and sprains that impact our patients’ quality of life. Join our team to help patients with musculoskeletal needs overcome chronic joint pain and injury. Swedish Medical Group (SMG) provides an extensive range of ambulatory services to patients throughout the Puget Sound. As a caregiver with SMG, you’ll support the delivery of cost‑effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Patient Service Specialists are responsible and accountable for the coordination of information and support needed for the flow of patients at our clinics. As a patient‑facing caregiver, you’ll provide customer service, helping patients through processes like check‑in, registration, billing/financial aid and insurance. Patient Service Specialists work in conjunction with our clinical teams to assist with scheduling, clinic operations and more. Responsibilities The Patient Services Specialist – Journey Level performs all core front‑office functions with increased independence and efficiency. The Journey PSS is capable of performing all aspects of the Associate PSS. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families. Qualifications 1 year medical office or related healthcare experience OR 6 months Experience as a Providence employee in an Associate PSS position. Benefits & Compensation Pay Range: $23.15 - $34.69 per hour. Additional compensation may include shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities. Benefits include a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, and well‑being resources. Equal Opportunity Employer Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. #J-18808-Ljbffr