Asset Protection Captain, Roosevelt Field - Full Time
Macy's
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts
and minds of America for more than 160 years. A story about innovations and
traditions…about inspiring stores and irresistible products…about the excitement
of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day
Parade. We’ve been part of memorable moments and milestones for countless
customers and colleagues. Those stories are part of what makes this such a
special place to work. Job Overview The Asset Protection Captain's primary responsibility is to train, educate, and
supervise staff in detecting and preventing theft of company property. Train and
coach Asset Protection / Loss Prevention staff on apprehension. Support store's
efforts in providing the best customer service within a controlled environment
so as to ensure maximum sales at the highest profit rate attainable. Full-time colleagues are typically scheduled to work 30 or more hours per week,
while part-time colleagues are typically scheduled 12-24 hours per week. All
schedules contain weekend shifts as part of the requirements. Hours are
dependent on business needs and colleague availability. Information regarding
hours per week needed for benefit eligibility purposes can be found here
[ What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic,
inclusive environment with competitive pay and benefits. Enjoy comprehensive
health and wellness coverage and a 401(k) match to invest in your future.
Prioritize your well-being with paid time off and eight paid holidays. Grow your
career with continuous learning and leadership development. Plus, build
community by joining one of our Colleague Resource Groups and make a difference
through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here.
[ What You Will Do * Select, train, develop, and supervise Asset Protection / Loss Prevention
staff on detecting and preventing theft of company property
* Develop, implement, and communicate programs to prevent theft amongst
customers and employees
* Participate in initial orientation and on-going training including the
computer, surveillance, and alarm systems
* Respond to customer and associate incidents to facilitate first aid and
minimize company liability
* Recover stolen merchandise and apprehend shoplifters who commit fraud or
other criminal acts against the company
* Investigate criminal violations against the person or property of any
customer or associate that is committed on company premises
* Prepare prompt and complete reports relative to all theft incidents,
merchandise recoveries, accident investigations, audits, and other activities
as assigned by the AP/LP Manager
* Be an expert of and maintain strict compliance with the law and company
policies concerning apprehensions, searches and seizures, and the
preservation of evidence
* Successfully complete all security training requirements and maintain
personal certifications as required by law
* Conduct and oversee audits to ensure sales department compliance to
merchandise exposure standards and asset protection
* Develop and maintain relationship with local law enforcement to facilitate
maximum coordination for potential criminal cases
* Testify in court concerning any case, criminal or civil, wherein the company
is a party of interest to which the Asset Protection / Loss Prevention
Detective is summoned
* Works on special assignments, investigations, and surveillance as directed by
Store AP/LP Manager
Responds to alarm conditions at assigned store
Perform other duties as needed
Regular, dependable attendance and punctuality
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers,
and communities Who You Are High School Diploma or equivalent required
1-2 years related experience
Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
* Resourceful self-starter, works well independently as well as part of a team,
and able to adapt quickly to changing priorities
* Ability to work a flexible schedule with retail hours, including day,
evening, weekends, and/or holidays
Obtain and maintain required licenses, trainings, and certifications
For jobs in New York, a current New York State Security Guard License is required Essential Physical Requirements You Will Perform * Position requires prolonged periods of standing/walking around store or
department
* May occasionally involve reaching above eye level, stooping, kneeling, or
crouching
Must be able to apprehend shoplifters
Ability to sustain long periods of time enclosed in surveillance areas
Frequently lift/move up to 30lbs. About Us This is a great time to join Macy’s! Whether you’re helping a customer find the
perfect gift, streamlining operations in one of our distribution centers,
enhancing our online shopping experience, buying in-style and on-trend
merchandise to outfit our customers, or designing a balloon for the Thanksgiving
Day Parade, we offer unique opportunities to be part of some of the most
memorable moments in people’s lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues
covered by a collective bargaining agreement. Macy's Inc. reserves the right to
amend this job description at any time. Macy's Inc. is an Equal Opportunity
Employer, committed to a diverse and inclusive work environment. STORES00
Vacancy posted 4 days ago
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