Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in June 2025 and is a growing team of two with exciting plans to expand. I bring over 11 years of experience in the insurance industry, having worked as both a team member and on the corporate side before earning the opportunity to become an agent.

I earned my undergraduate degree from Florida State University and my MBA from Rollins College. I’m married with two young kids, and family is a big part of what drives the balance and culture we aim to create in our office.

For our team, we offer generous PTO, including opportunities to earn additional time off through Google reviews, five paid sick days per year, a hiring bonus, and a strong focus on work-life balance.

Our office culture is growth-focused, competitive, and supportive. We’re looking for someone who is comfortable working through ambiguity, strong in problem-solving, and able to use available resources to find solutions. The ideal candidate is an excellent communicator, competitive, and motivated to grow and advance within the agency.

ROLE DESCRIPTION:
Matt Culligan - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.