Senior IT Project Manager

IT Project Manager – Public Transit Systems (Contract Role) A large metropolitan public transit agency is seeking an experienced IT Project Manager to lead multiple initiatives focused on enhancing a recently implemented fare collection system across bus and light rail services. This role will oversee a combination of short-term operational improvements and strategic enhancement projects , with a focus on improving system performance, expanding payment capabilities, strengthening data reporting, and elevating the overall rider experience. The IT Project Manager will work within a multi-agency environment , coordinating across internal teams, external partners, and regional stakeholders—requiring strong communication and collaboration skills. Key Responsibilities Lead and manage multiple IT projects related to fare collection system enhancements Oversee both operational issue remediation efforts and larger-scale system improvements Drive initiatives related to: Payment system enhancements and additional payment options Data collection, reporting, and analytics improvements Customer-facing improvements to enhance rider experience Coordinate effectively across multiple organizations and stakeholders Ensure projects are delivered on time, within scope, and within budget Manage vendor relationships and hold partners accountable for deliverables Utilize project management tools to track progress, risks, and milestones Provide clear, consistent communication to leadership and stakeholders Minimum Qualifications Minimum 5 years of experience serving as the lead or sole IT Project Manager Proven experience managing projects with budgets of $5M or greater Strong background in software implementation projects Demonstrated ability to deliver projects on schedule Experience with vendor management and coordination Proficiency with project management tools and methodologies Excellent communication and stakeholder management skills Preferred Qualifications PMP (Project Management Professional) Certification Experience with payment systems , particularly payment card processing Prior experience managing IT projects in a public transit environment Engagement Details Duration: Minimum of 12 months Location: Hybrid (must be based in the Greater Phoenix area) Anticipated Start Date: July 1, 2026 Ideal Candidate Profile The ideal candidate is a results-driven IT Project Manager who thrives in complex, multi-stakeholder environments. This individual will bring a balance of technical project leadership, strategic thinking, and strong interpersonal skills to successfully deliver high-impact transit technology initiatives. #J-18808-Ljbffr