Financial and Advisor Specialist
Robert Half
Job Description
Job Description
We are looking for a Financial and Advisor Specialist to support students through key academic and financial planning conversations in New Gloucester, Maine. This Long-term Contract position is ideal for someone who combines strong customer service instincts with the ability to explain financial aid information, help students navigate course planning, and discuss educational pathways with confidence. The person in this role will work closely with students in an office setting, offering clear guidance that helps them make informed decisions about their programs and future career options.
Responsibilities:• Guide students through course selection and scheduling by identifying options that align with their academic goals.
• Respond to questions related to financial aid and explain funding processes in a clear, student-friendly manner.
• Discuss academic programs and possible career paths so students can better understand available opportunities.
• Deliver attentive front-line support through phone and in-person interactions, ensuring a positive service experience.
• Assist with account-related activities and maintain accurate administrative records tied to student support services.
• Help process payment-related inquiries and direct students to the appropriate resources for financial matters.
• Partner with the advising team to provide consistent support for students throughout their decision-making process.
• Associates degree required.
• Previous experience in sales, customer service, or a similar student-facing support role.
• Ability to work on-site in Maine.
• Working knowledge of student financial aid concepts and the ability to communicate them clearly.
• Strong verbal communication skills with a courteous and detail-focused phone manner.
• Comfortable handling administrative tasks with accuracy and attention to detail.
• Ability to manage multiple student inquiries while maintaining a high level of service.
Vacancy posted 3 days ago
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