Associate Director Quality, Management & Compliance (QMC)

Associate Director Quality, Management & Compliance (QMC)

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details
Cencora are looking for a remote East Coast US based Associate Director Quality, Management & Compliance (QMC) to join their team. The Associate Director QMC provides a broad range of QMC support and consulting. They will be responsible for implementing operational tasks and support with the professional and organizational management and development of the QMC VDC.

Primary Duties & Responsibilities

• Assist with driving major new QMC programs in close collaboration with client partners and PAL, including responsibility for implementation and continuous improvement of budget, KPIs and other project management tasks.
• Thought leadership in relevant technical areas of QMC specialism.
• Develop and maintain client relationships and highlight opportunities for increased service.
• Communicate effectively with clients and Health Authorities.
• Responsible for the planning and execution of client projects in accordance with KPIs. Leadership of project teams with colleagues and qualified external partners.
• Provide QMC Strategy advice to a variety of client programs and projects.
• Active participation in proposal development and decisions for projects.
• Regulatory intelligence - develop and maintain personal regulatory knowledge, apply to client projects and actively share with colleagues.
• Support with VDC strategy implementation and optimization.
• Comply with, maintain and take accountability for optimizing internal processes.
• Technical support and coaching of colleagues.
• Leadership for acquisition of new clients/projects (proposal coordination, participation in bid defense meetings)
• Lead VDC led commercial, marketing and business development activities including proposal input & management. Present seminars and lectures for colleagues, clients and professional audiences.
• Oversee project team to ensure delivery to budget and manage resolution of any invoicing queries.
• In agreement with Head of VDC QMC providing on-site QMC support to PharmaLex clients.
• The employee agrees to take over other reasonable tasks that are corresponding with their abilities upon agreement with their Line Manager/Practice Area Lead/Head of VDC QMC.

Experience & Educational Requirements

• 10 – 15 years pharma industry experience.
• Extensive professional experience in industry or area of responsibility; good network across industry and associations; complementary knowledge and expertise incl. financial & business acumen; solution focus driving resolution of complex problems.
• University degree in Life Science.

Minimum Skills, Knowledge & Ability Requirements

• Ability to define strategic goals for GCS as well as strategic goals of partnerships with clients (e.g. contribution to RfP responses for large outsourcing projects); ability to balance client requests and company interests.
• Structured, analytical, systematic and independent way of working. Ability to adjust rapidly to new, unknown, challenging situations; full discretion to drive strategy and take action consistent with operating policies.
• Lead extensive business process reengineering activities and provide consultation related to change management. Proactively identify and manage up/cross selling opportunities. Ability to analyze and solve problems and to develop pragmatic solutions at a higher level (e.g. company level).
• Experience in leading, mentoring, managing and motivation of staff.
• Ability to lead large international and/or complex project teams, distribute work equally and according to team member's strengths as well as to achieve commitment according project milestones, convincing others in difficult change management situations.
• Ability to manage client relationships on client's Vice President level; ability to convey strategic goals of collaboration.
• Strong communication and negotiation skills (written and verbally), proven capability to communicate critical issues and proposed solutions to senior management levels; ability to convey stakeholders even in critical or sensitive situations. Excellent skills in presentation; convincing and confident appearance.
• English business fluent & local language (as appropriate).

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call View phone number on us.fitly.work or email View email address on us.fitly.work. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.

Affiliated Companies

Affiliated Companies: PharmaLex US Corporation

Seniority level

• Director

Employment type

• Full-time

Job function

• Quality Assurance
• Pharmaceutical Manufacturing