Chief of Community Care

Job Title

The VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Pay: Competitive salary, annual performance bonus, regular salary increases

Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Licensure: 1 full and unrestricted license from any US State or territory

CME: Possible $1,000 per year reimbursement (must be full-time with board certification)

Malpractice: Free liability protection with tail coverage provided

Contract: No Physician Employment Contract and no significant restriction on moonlighting

Work Schedule: Monday-Friday 8:00am-4:30pm

Duties

• Analyzes management systems, techniques, and leadership styles to enhance organizational performance and optimize non-VA care delivery.
• Conduct management improvement studies aimed at elevating the quality of community-based care for Veterans while ensuring efficient use of allocated funds.
• Serves as the primary liaison between the medical center and external healthcare providers, establishing reliable, high-quality, and timely care pathways for Veterans.
• Develops and sustains strategic partnerships with diverse community healthcare entities, navigating market dynamics to ensure continuity and competitiveness in Veteran care access.
• Oversees quality assurance for Community Care, including the implementation of clinical monitors and comprehensive analysis of adverse events or care deficiencies.
• Provide direct care to Veterans with a panel consisting of work equivalent to.5 FTE (50% clinical)
• Leads or contributes to special projects and organizational reviews under the Office of the Chief of Staff, supporting enterprise-wide improvement initiatives.
• Provide strategic oversight of Community Care referrals, approvals, and service quality.
• Collaborate with frontline providers and Referral Coordination Teams (RCTs) to ensure timely decision-making, staff education, and seamless support across inpatient, outpatient, and emergency care.
• Promote excellence in customer service for all stakeholders engaged in Community Care.
• Lead ongoing training and professional development initiatives for Community Care personnel.
• Coordinate inter- and intradepartmental services to optimize care integration.
• Cultivate and sustain partnerships with internal and external stakeholders, including community organizations.
• Deliver direct clinical care within the scope of licensure and credentialing.
• Oversee care planning, implementation, and evaluation using evidence-based practices.
• Exercise sound clinical judgment in resolving patient care and operational challenges.
• Monitor and analyze care delivery through incident reviews and quality metrics.
• Manage unit resources to ensure efficient and effective use of equipment and supplies.
• Coordinate interdisciplinary care to promote positive patient outcomes.
• Participate in recruitment, retention, and performance evaluation of staff.
• Supervise, mentor, and develop nursing personnel for leadership roles.
• Maintain clinical expertise through ongoing education and professional development.
• Identify staff learning needs and facilitate targeted educational programs.
• Serve as a clinical resource and mentor to staff and students.
• Promote effective communication and professional interactions with patients, families, and colleagues.
• Engage in performance improvement initiatives and lead interdisciplinary efforts to enhance care delivery.

US Department of Veterans Affairs