Dental Administrative Assistant

Job Description

Job Description

About the Role:

Enlightened Dental in Norwich, NY is looking for a friendly and organized Dental Administrative Assistant to be the welcoming face of our practice! This is a fantastic opportunity to join a patient-focused dental team where your administrative skills will keep the office running smoothly and efficiently. If you love working with people and thrive in a fast-paced healthcare environment, we want to hear from you!

Responsibilities:

• Greet and check in patients, ensuring a warm and welcoming front desk experience
• Schedule, confirm, and manage patient appointments using dental practice management software
• Verify dental insurance benefits and process claims and billing accurately
• Collect and post patient payments, co-pays, and manage accounts receivable
• Maintain and update accurate patient records and medical histories
• Answer multi-line phones, respond to patient inquiries, and manage office correspondence
• Coordinate with dental providers and clinical staff to ensure seamless patient flow

Requirements:

• Prior experience in a dental or medical administrative role preferred
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or Curve)
• Knowledge of dental insurance verification, billing, and coding (CDT codes a plus)
• Strong communication and interpersonal skills with a patient-first attitude
• Highly organized with the ability to multitask in a busy office environment
• General computer skills
• High school diploma or equivalent required; dental administrative training or certification a plus

About Us:

Enlightened Dental is a trusted dental practice serving the Norwich, NY community with a commitment to providing exceptional, compassionate care to every patient. Our patients love us for our friendly atmosphere, modern techniques, and dedication to making every visit comfortable and stress-free. We pride ourselves on building a supportive team culture where every staff member is valued and empowered to grow.