Claims Examiner - Transactional Surety (Hybrid)

Job Description

Job Description

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community.

Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you. 

Who we are

At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.

Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team.

The opportunity

We currently have an opportunity for a Claim Examiner to join our Transactional Surety team based in our New York City, NY; Boston, MA; Farmington, CT; Morristown, NJ; Blue Bell, PA or Chicago, IL office on a hybrid schedule. This position is responsible for handling and resolving complex and/or specialized Surety Claims through investigation, evaluation and disposition. Some of the Claim Examiner responsibilities include but are not limited to:

• Makes timely and appropriate contacts, determines, and completes appropriate level of investigation to make determination of coverage, assess liability and determine damages for complex and specialized claims. 
• Determines coverage, prepares coverage correspondence on appropriate claims, responds to coverage questions raised by insureds and others.
• Determines exposure, establishes adequate reserves, and makes timely adjustments as required.
• Selects, assigns, and directs activities of internal and external resources as required, including independent adjusters, appraisers, and attorneys. Identifies questionable claims and consults with SIU for further direction as appropriate.
• Determines settlement value of the loss and negotiates proper settlement of claims within authority. Provides recommendations for settlement and disposition of claims exceeding authority level.
• Documents clearly and concisely all relevant activity on assigned files and makes recommendations for additional activity as appropriate.
• May provide mentoring or training to other less experienced claim representatives.
• Stays abreast of state license requirements and participates in continuing education as required.
• Maintains a strong professional knowledge of regulatory and legal environments and applies this information effectively.

The expertise you bring

• Bachelor’s degree or equivalent experience required.
  • Juris Doctorate preferred  
• Minimum of 5+ years of experience handling complex Surety Bond and/or Performance Bond claims.
• Background evaluating and handling litigated claims. 

Our salary ranges are determined by many factors including location, role, experience, and skillset of the candidate. The following ranges displayed reflect the target base salary for new hires, but your recruiter will share more specific compensation information with you during the hiring process. The typical base salary range for this position is: $88,000 – $124,000, based on the factors aforementioned. For candidates located in San Francisco, CA; Washington DC; our Massachusetts based offices and the New York City metro area, the base salary range is $111,000 -$130,000. In addition to base salary, full time Intact employees are also eligible for bonus potential and a full range of benefits to include:

• Comprehensive medical, dental and vision insurance with no waiting period
• Competitive paid time off programs
• 401(k) savings and annual contributions of up to 12% of annual salary
• Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits

This position will remain posted until a final candidate is selected.  Once the role is filled, this job posting will be removed. 

Why choose Intact

We live our Values:  We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility.

Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what’s right to build an inclusive society.

Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance. 

Check out our Glassdoor reviews to see why people love working for Intact!

Our promise to you

Our Values are foundational to our success at Intact. You’ll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself.

In return, we promise you support, opportunities and performance-led financial rewards in a flexible work environment where you can:

• Shape the future: Help us lead an insurance transformation to better protect people, businesses and society.
• Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right.
• Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow.

About Intact 

At Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.

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