AI Product Strategy & Agentic Solutions, Liquidity Management - Director
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- # AI Product Strategy & Agentic Solutions, Liquidity Management - DirectorApply: Hybrid: New York New York United States: Full time: Posted Yesterday: 26994737Services provides global solutions that help corporations, financial institutions, public sector and commercial clients optimize operations and drive their business forward. Through our five business lines – Liquidity Management Services, Payments, Trade & Working Capital Solutions, Investor Services and Issuer Services - we provide cash management, payments/receivables solutions, working capital solutions, post-trade securities services and issuer services across Citi’s global network.**The Opportunity**We are seeking a Director – AI & Agentic Solutions, Liquidity Management to lead the next phase of AI Strategy & Transformation across Citi’s Liquidity Management business.This is a unique opportunity for a senior professional who combines deep expertise in liquidity products and solutions with proven experience developing and deploying Generative AI and agentic AI capabilities.The successful candidate will serve as a strategic bridge between Liquidity Management, Treasury, Product, Technology, Data & AI, Operations, Risk and senior business leadership. The role will identify high-value opportunities, define the AI strategy, and lead the development of production-ready solutions that materially improve how liquidity products are designed, managed, sold and delivered.This is not a traditional AI engineering role. We are looking for a leader who understands the economics, products and workflows of liquidity management and can apply emerging AI technologies to solve complex banking problems.**What Makes This Role Distinct**Unlike a platform or engineering-focused AI role, this position is defined by:* Deep **ownership of a Liquidity Management business line's AI agenda.*** Direct **client co-creation** and external engagement to validate and shape AI solutions* A mandate to **drive commercial outcomes** — revenue, cost savings, and competitive differentiation — not just technology delivery* Leading a **matrixed, global product team** across multiple regions, functions, and regulatory environments**Key Responsibilities:****AI Strategy & Commercial Ownership*** Own and execute the AI and Agentic AI strategy for Liquidity Management.* Establish a multi-year roadmap covering Generative AI, agentic AI, advanced analytics and intelligent automation.* Identify and prioritize high-value opportunities based on business impact, feasibility, scalability, risk and client value.* Lead initiatives from business problem identification through AI design, proof of concept, production deployment and adoption.* Advise senior Liquidity and Treasury leadership on emerging AI capabilities and their potential business impact.* Establish scalable AI patterns, frameworks and capabilities that can be deployed across multiple liquidity products and processes**Liquidity Product & Business Expertise — REQUIRED**The candidate must possess hands-on experience with bank liquidity products and solutions.**Responsibilities include:*** Apply deep knowledge of liquidity management to identify opportunities for AI-driven transformation.* Partner with product and business leaders across: + Cash management + Deposits + Liquidity concentration, Cash pooling, Sweeps + Intraday liquidity + Liquidity forecasting + Working capital solutions + Treasury management solutions + Client liquidity optimization* Identify opportunities to develop AI-enabled liquidity products and advisory capabilities.* Understand client liquidity structures and translate complex client needs into AI-enabled solutions.* Use AI to improve product configuration, solution design, client analysis, forecasting, pricing and relationship-manager effectiveness.**Agentic AI Development*** Lead the design and implementation of enterprise-grade AI agents and multi-agent workflows.* Identify processes where agents can safely perform multi-step tasks rather than simply generate information.* Define appropriate levels of AI autonomy and human oversight.* Partner with engineering and AI/ML teams to ensure solutions are scalable, secure and production-ready.* Establish appropriate controls around accuracy, hallucination, data access, authorization, privacy and model risk.**Business Use Cases**The Director will be expected to identify and deliver innovative use cases such as:**Liquidity Intelligence*** AI agents that analyze client liquidity positions, balances and transaction activity.* Identification of liquidity opportunities, anomalies and potential client needs.* Automated liquidity insights and recommendations.**Forecasting & Decision Support*** AI-enabled liquidity forecasting and scenario analysis.* Intelligent interpretation of liquidity trends and drivers.* Agentic workflows supporting liquidity planning and decision-making.**Responsible AI & Governance*** Ensure all AI capabilities are built in line with Citi's enterprise risk standards — establishing model risk governance, data lineage, explainability standards, and regulatory compliance controls* Proactively partner with Legal, Risk, Compliance, and Model Risk to navigate the regulatory landscape from day one**Senior Leadership & Stakeholder Management*** Serve as a trusted advisor to senior Liquidity Management and Treasury executives.* Present AI strategy, investment cases, business outcomes and risks to senior management.* Build strong partnerships across Technology, Data, AI/ML, Product, Operations, Risk, Compliance, Legal and Cybersecurity.* Lead multidisciplinary teams across business and technology organizations.* Influence enterprise priorities and secure sponsorship for strategic AI initiatives.* Drive adoption and change management across the organization.**Who We're Looking For****Required*** 12+ years of product management or product leadership experience, with a demonstrated track record of delivering large-scale, technology-led products* Deep, demonstrated knowledge of bank liquidity products and solutions.* Experience working directly with liquidity products, Treasury solutions, client liquidity structures or related banking businesses.* Ability to translate a complex banking problem into a practical AI solution architecture.* Demonstrated experience developing and deploying Generative AI and/or agentic AI solutions.* Demonstrated P&L ownership or direct accountability for a key business metric significantly improved through product launches* 5+ years of direct or indirect external client-facing experience; comfortable co-creating and validating products with enterprise clients* Knowledge of AI governance, model risk management, responsible AI and financial-services regulatory requirements.* Exceptional stakeholder management skills — ability to build consensus, influence without authority, and operate effectively in a matrixed global organization* Outstanding communication skills; ability to translate complex AI concepts for executive, technical, and client audiences alike**Success Measures*** Establish and execute a compelling Liquidity AI strategy.* Deliver production-grade agentic AI solutions.* Reduce manual processes and operational complexity.* Establish scalable AI capabilities that can be reused across products and businesses.* Increase adoption of AI across the Liquidity Management organization* Maintain strong governance, risk management and regulatory discipline.* Revenue generated and cost savings delivered through AI-powered products
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Vacancy posted 4 days ago
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