KS1035 - Full-Time House Manager - Salt Lake City/Hawaii

House Manager

A lovely family with residences in Salt Lake City, Utah, and Kauai, Hawaii, is seeking a top-notch House Manager to oversee the day-to-day management and long-term care of both properties. This role will travel between homes as needed to ensure seamless operations, exceptional standards, and proactive property stewardship. The Salt Lake City residence is a newly built estate and will require working with the estate manager to develop and maintain comprehensive property documentation, including house manuals, policies and procedures, maintenance schedules and manuals, and the closeout of construction punch lists and vendor deliverables. The house manager carries full responsibility for the white-glove operation of the household, overseeing housekeeping, home organization, family assistant services, chef coordination, and hospitality. This is a working, hands-on role for a senior manager who leads from the front and can step in for housekeepers, the chef, the family assistant, and others. The position will be based in Salt Lake City, so the candidate should be local or willing to relocate. The family is seeking longevity.

Responsibilities

• Acts as the senior household leader for the family
• Carries full responsibility for the daily life of the residences from how they look, how they feel, how they receive principals and their guests
• There is a 12 year old daughter who has ROTA family assistants but this will be managed and supported by the house manager
• Focus entirely on the white-glove operation of the household
• Deep expertise in household leadership and an exceptional eye for organization
• Mentor and elevate the existing team
• Protect and refine the standards the family has built
• Be fully hands-on when conditions require
• The right person reads this and recognizes themselves
• Prior HM experience of a high-end estate
• Management of a fully staffed home
• Ability to travel, as needed
• Proactive
• Attention to detail
• Strong problem-solving skills

Requirements

• Must be legal to work in the US
• 5-10 years of solid estate management experience with high-end estates
• Passport ready, not expiring within six months
• Living locally in SLC or willing to relocate
• Prior management experience
• Ability to work with pets in the home and on property

Salary and Benefits

The family is offering a competitive salary depending on experience. This is inclusive of a monthly medical stipend. Other benefits include paid time off and relocation if needed.