Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching

ABOUT OUR AGENCY:
I’ve been in business for 20 years and currently lead a team of six. Over the years, we’ve built a stable, experienced agency centered on doing right by our customers and creating a workplace where people can build rewarding, long-term careers.

Our approach is simple: we tell the truth, do the right thing, and work diligently for our customers. Those values guide how we serve our community, work together as a team, and approach every customer relationship.

Our agency offers a $300 monthly health insurance stipend, a 401(k) with employer match, and a schedule that supports work-life balance - including closing at 1:00 PM on Fridays.

Our culture is professional, supportive, and grounded in integrity. We’re looking for someone who shares our commitment to doing the right thing, takes pride in their work, and wants to contribute to a dependable team where both customers and employees are valued.

ROLE DESCRIPTION:
Jim Tatro - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.