Program Performance Analyst

Program Performance Analyst Description & Duties: The Program Performance Analyst plays an essential role in monitoring, tracking, and administering reviews on all Foundation Finance dealers. This role is responsible for carefully reviewing extensive confidential internal and external documentation with the mindset of identifying risks which may impact the company. Document the review of dealer files and supporting documents to identify risks on dealer levels. Conduct reviews on selected dealer accounts for possible termination, additional or removal of stipulations, or addition of and/or removal from special handling programs. Update internal platforms and reports to effectively communicate with all teams regarding account updates, ensuring all systems are accurately updated per company policy and procedure. Assist with reviewing quarterly audits on internal special program dealer accounts as directed. Assist with reviewing, analyzing, and recommending to management approval/denial of dealers for removal or addition onto dealer special programming including Pre/Full VAP, P+, and Stage Funding programs. Aid in organizing documents, contacting dealers and customers for escalated dispute resolution activities. Correspond via email and phone with dealers regarding phone verifications, dealer files, and supporting documents. Must be able to react to change productively. Applicants must also have great attention to detail and ability to multi-task under the stress of deadlines with a strong desire to help the organization succeed. Associates degree in business, finance, communication or similar field and 1 year of experience in comparable field OR 3 years of experience in comparable field. To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and Internet software. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of organization. About Foundation Finance: Foundation Finance Company (FFC), a Great Place to Work® certified company since 2017, is a fast-growing consumer finance company working with home improvement contractors across the U.S. to drive sales through flexible, customer-focused financing options. Day-one Health Benefits (medical, dental, vision, and flexible spending options like HSA or FSA accounts).

• Employer Paid Life and Disability
• Flexible Work Environment with a casual dress code

*Employment status (full-time or part-time) may affect eligibility for certain benefits. Office environment with significant time spent sitting, typing and talking on the telephone. Foundation Finance Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Foundation Finance Benefits At Foundation Finance Company, we are committed to fostering a positive work environment where employees can thrive both personally and professionally. Remote Work Disclaimer Foundation Finance Company LLC requires that remote employees must reside in one of the following states to be considered for any of our remote positions: