Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in February 2018, and since then we’ve built a strong team of dedicated professionals who share a commitment to excellence. We offer a comprehensive benefits package that includes a 401(k), health insurance subsidy, and paid time off to support a healthy work-life balance.

I earned my bachelor’s degree in Business from Mississippi State University and am deeply involved in the local community. Our agency partners with organizations like the Desoto County Dream Center, the Community Foundation of Northwest Mississippi, and local food banks. We also participate in initiatives such as the Thanksgiving Meal Fundraiser and stay active with the Southaven and Hernando Chambers of Commerce.

Our office is strategically located in the heart of DeSoto County along the rapidly growing Getwell corridor. While we're located in Southaven, we're just minutes from Olive Branch and Hernando and surrounded by established neighborhoods, new residential and commercial development, and several of the area's leading schools. With the community continuing to grow around us, there is tremendous opportunity for motivated team members to build relationships and excel in the insurance industry.

Our culture is high-performing and relationship-driven. We focus on understanding each customer's needs, providing personalized solutions, and building relationships that last. We're looking for motivated, detail-oriented professionals who want more than just a job - they want to build a career, embrace challenges, and continually improve.

If you're passionate about growth, driven by success, and excited by the opportunity to grow alongside a thriving community, we'd love to meet you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Will Patton - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.