Client Services Coordinator

About the Role We are hiring a Client Service Coordinator for our Core Publishing Solutions team. This Client Service Coordinator monitors and manages CPS production jobs through production and shipping. Not a hybrid position. Responsibilities Interpret and evaluate information to identify customer‑specific requirements for production order. Monitor all Must‑Ship and Critical Ship dates, communicating when these are on time or in jeopardy. Create client‑specific reports for data. File Management of print and client files for Insite. Invoicing and other revenue tracking. Coordinate with Client Service Representative, TR Buyers, TR Schedulers, and Production Leaders for information for clients. Understand customer service and quality expectations. Work with Client Service Representative or Manager to educate manufacturing staff on customer requirements to ensure we exceed customers’ expectations. Coordinate delivery of all samples, proofs or other items to the customer as per service agreements or special requests. Coordinate and organize any special packaging, handling and shipping requirements from customers to ensure product is delivered on time and in excellent condition. Support other production needs as requested (e.g., flex labor needs). About You Possess a High School Diploma/GED or higher. 2+ years’ relevant experience. Ability to read, interpret and explain documents such as safety rules, operating and maintenance instructions, and production orders. Sense of urgency and time‑management a must. Excel and file management experience required. Ability to work on a super tight deadline and fast‑paced project timelines. Good communication skills including experience sharing information across shifts and departments. Benefits The pay range that the employer in good faith reasonably expects to pay for this position is $22‑$25/hr USD. Optional benefits can include medical, dental, vision and retirement benefits. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #J-18808-Ljbffr