Direct Care Juvenile Justice & Mental Health

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Paid time off
• Free food & snacks
• Opportunity for advancement
• Training & development

Location: Ellis County / Dallas–Fort Worth, TX (On-Site)
Facility: Phoenix Residential 

The Role

We're hiring Direct Care Staff (part-time and full-time) who are calm under pressure, consistent in structure, and genuinely invested in the youth they serve. You'll be a stabilizing presence in the lives of young people navigating some of their hardest moments — supporting daily routines, co-regulating during crises, and collaborating with a treatment team that takes this work seriously.

This is a full-time, hands-on position. It's demanding, meaningful, and not for everyone — but for the right person, it's the most rewarding work you'll do.

What You'll Do

• Supervise youth and maintain a safe, structured, and therapeutic environment
• Support daily routines including meals, school, recreation, and group sessions
• Apply trauma-informed and TBRI strategies to de-escalate challenging behaviors
• Document incidents, observations, and progress notes accurately and on time
• Transport youth to school, medical appointments, and community activities
• Partner with supervisors and clinical treatment teams on individual care plans

What We're Looking For

Required:

• High school diploma or GED
• Age 23 or older (Texas state licensing requirement)
• Valid Texas driver's license with clean driving record
• Ability to pass FBI fingerprinting and drug screening

Preferred (you'll stand out if you have):

• Experience in juvenile detention, behavioral health, psychiatric residential treatment, or group home settings
• Familiarity with trauma-informed care, ABA, or TBRI
• Crisis intervention training (TCI, CPI, or similar)
• Experience supporting youth with IDD or Autism Spectrum Disorder

The right fit looks like:

• Someone who stays regulated when a youth isn't
• Reliable, consistent, and strong on follow-through
• A team player who communicates clearly and documents thoroughly
• Passionate about youth development — not just clocking in

What We Offer

• Competitive hourly pay
• Paid training in trauma-informed care and TBRI
• Clear advancement pathway into Lead Staff and supervisory roles
• A team that supports each other and takes the mission seriously