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Guest Services Manager - PBX & Front Desk Lead

$55 - $60 per hour

Le Meridien & Sheraton Charlotte Hotels

Le Meridien & Sheraton Charlotte Hotels in Charlotte, NC is seeking a dynamic Guest Service Manager. This role involves supervising incoming and outgoing call handling through PBX, maintaining guest satisfaction, and ensuring team compliance with service standards. Candidates should have at least 1 year experience in similar roles at luxury properties and possess a High School Diploma. The role requires flexibility with hours and offers a competitive salary range of $55-$60. #J-18808-Ljbffr Le Meridien & Sheraton Charlotte Hotels

Vacancy posted 2 days ago
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