Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in October 2024 after spending several years as a team member with State Farm. Prior to insurance, I worked in sales, which helped shape the competitive and customer-focused mindset I bring into the agency today.

Our agency offers unlimited PTO, free snacks and coffee, an Aspirant program, professional and personal development opportunities, Simple IRA, health benefits, licensing reimbursement, and a strong focus on work-life balance. We’re committed to helping team members grow both personally and professionally.

Our culture is close-knit, energetic, and growth-focused. I’m looking for someone who is self-motivated, determined, hardworking, and driven to succeed. The ideal candidate has a strong sales personality, great character, and the initiative to take ownership of their success. If you’re looking for an opportunity to grow with a new and ambitious agency while being part of a supportive team environment, this could be a great fit for you.

ROLE DESCRIPTION:
Ben Gialanella - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.