Tuition and Enrollment Managers

About IMS: Independence Mission Schools (IMS) educate students of all faiths living throughout Philadelphia. Our inspiring new network of 14 schools blends the best of Catholic education with innovative teaching strategies designed to meet the unique learning needs of all students.

Perks of IMS: Full-time faculty and staff at IMS enjoy ongoing development through coaching, mentorship, and professional development and a benefits package that matches 403b contributions, provides low-cost healthcare, and guarantees paid sick time and personal time.

The Independence Mission Schools network is seeking candidates for potential future openings for our Enrollment & Tuition Manager position. This person will report directly to the School Principal and Deputy Chief of Operations & Enrollment at IMS's Central Office. This position is full-time and works 12 months out of the year.

The Admissions/Tuition Manager:

• Provides a high-quality level of customer service to current and prospective families
• Handles all enrollment and tuition responsibilities for the school
• Follows up on inquiry calls and marketing leads. Keeps detail records of all prospects and ensure school staff is doing same
• Conducts outreach and develops relationships with local day cares, churches and outreach programs to gain referrals
• Takes inquiry calls regarding admissions
• Sets up appointments with prospects. Meet with prospects, give tour and complete necessary paperwork
• Assists with on-line financial aid process
• Attends and/or coordinates Open Houses and school fairs
• Reviews tuition aging reports and follow up with those that are late. Make collection phone calls, send correspondence and follow up
• Works closely with Deputy Chief of Operations Enrollment and Senior Manager of Tuition Management to ensure all reports are completed in a timely manner
• Works with Principal to resolve issues
• Attends parent/family meetings as directed
• Follows up as needed to ensure all Scholarship paperwork is completed and submitted by deadlines
• Imports Financial Aid Applications to tuition management system as needed
• Ensures exit surveys are completed when students withdraw
• Provides other duties as assigned

Requirements

• High School Diploma (required); College (preferred)
• Access to reliable transportation (required)
• Customer Service Experience (preferred)
• Clearances on all required background checks (required)

Other Pertinent Information

• Hours: Full-time (40 hrs/week), plus some evenings or weekends to attend events as needed
• 7:30-3:30 (approximately 20% of time will be outside of core hours and/or away from the school building)

EOE: IMS is proud to be an equal opportunity employer and celebrates staff diversity. We strive to be and build a diverse team that is representative of our students and the communities in which we serve. If you identify as an individual of color, we highly encourage you to apply!

Want to learn more about IMS and our school locations? Please visit: