Production Manager
Bertelsmann
We are seeking a highly motivated and results-driven Production Manager to lead a multi-shift operation consisting of 100+ employees. This role is responsible for driving planning, process improvement, productivity, and quality across all shifts while fostering a culture of continuous improvement and innovation. The ideal candidate has experience managing large teams in a production or technical services environment and demonstrates the ability to quickly learn new technical domains, including data center rack space operations if not already familiar. Relocation assistance will be provided for non-local candidates selected for the position.
YOUR TASKS
- Lead and manage daily operations across multiple shifts, ensuring efficiency, consistency, and high performance
- Oversee workforce planning, scheduling, and resource allocation for a team of 100+ employees
- Drive process improvement initiatives to enhance productivity, reduce waste, and optimize workflows
- Ensure adherence to quality standards, implementing systems to monitor and improve output
- Champion a culture of continuous improvement, innovation, and operational excellence
- Develop, mentor, and retain a high-performing team, including supervisors and frontline staff
- Analyze operational data and metrics to identify trends, gaps, and opportunities for improvement
- Collaborate cross-functionally with engineering, quality, and technical teams to support business goals
- Ensure compliance with safety, regulatory, and company standards
- Lead change management initiatives and implement best practices across shifts
- Proven experience managing large groups (100+ employees) in a production, manufacturing, or technical services environment
- Strong leadership, communication, and organizational skills
- Demonstrated success in process improvement, productivity optimization, and quality management
- Experience with continuous improvement methodologies (Lean, Six Sigma, or similar) preferred
- Ability to quickly learn and adapt to new technical services and environments
- Experience or willingness to learn data center rack space operations and infrastructure
- Strong analytical and problem-solving abilities with a data-driven mindset
- Comfortable working in a fast-paced, multi-shift environment
- Background in production or technical services operations preferred
- Experience managing multi-site or 24/7 operations preferred
- Bachelor's degree in Operations Management, Engineering, Business, or a related field (or equivalent experience) preferred
- Medical, Dental, Vision, Life Insurance, and Disability Pay.
- 401(k) with company matching up to 6%.
- Paid Time Off, including paid holidays.
- Flexible Spending Accounts.
- Voluntary benefits such as legal and financial assistance, pet insurance, and more.
- Employee Assistance Program.
- Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
- Commuter benefits.
- Employee engagement activities.
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