Medical Unit Clerk - Neonatal ICU

Salary : $40,826.86 - $58,586.74 Annually
Location : Moreno Valley
Job Type: Regular
Job Number: 25-13404-01
Department: RUHS-Medical Center
Division: Neonatal Icu (3F)
Opening Date: 05/26/2026
Closing Date: 5/28/2026 12:00 AM Pacific


For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.

ABOUT THE POSITION
The County of Riverside's - Riverside University Health System (RUHS), Neonatal ICU (NICU), is seeking a qualified Medical Unit Clerk to join their team located in Moreno Valley.

Under supervision, the Medical Unit Clerk will be responsible for answering phones, data entry into a patients' chart, building and breaking down charts, scheduling appointments, and transportation; as well as being flexible performing a variety of clerical duties in a medical treatment area in support of professional and other staff; and to do other work as required

Incumbents in this class perform a variety of standardized clerical functions in support of doctors, nurses, and other staff in an assigned medical treatment area. Possession of a valid Basic Life Support (BLS) certification from the American Heart Association (AHA) is required.


Please note, that based on the number of applications received, this posting may close without notice.

Work Schedule and/or Shift Times: (Will be discussed during the interview and are subject to change upon department needs.)
Six (6), Twelve-hour (12) shifts - One (1), eight (8) hour shift per pay period: NOC (7:00 PM - 7:30 AM)
Every other weekend is required and assigned as part of the regular schedule rotation.
Additional scheduled workdays will rotate based on departmental staffing and operational needs.
Holidays are required and are divided between staff members.
Meet the team!
The Riverside University Health System is here for you when you or someone you love needs help to achieve and maintain a life of whole health wellness and recovery. Can you see yourself here?
EXAMPLES OF ESSENTIAL DUTIES
• Transcribes physician's orders from patient chart to the proper forms in preparation for verification by professional staff; answers telephone; takes and delivers telephone messages.
• Provides routine information as requested to staff, patients, visitors, and the public; greets patients and visitors; places calls to doctors, other medical units, and support units as directed.
• Tracks admissions, discharges, transfer, and room changes for census purposes; completes proper forms and records for patient admissions, transfers, discharges, examinations, and testing; may assemble, disassemble, update, and thin patient charts.
• Maintains unit files; runs errands and transports supplies, specimens, and other materials as needed; contacts or receives calls from hospital departments, hospitals, doctor's offices, or medical agencies to coordinate or schedule services for patients.
• Responds to established emergency procedures; assists in ordering stock supplies; may distribute mail, packages, and flowers to patients as necessary.
• May make clinic appointments for patients; may prepare birth certificates and identification bands as necessary; may perform incidental typing duties.

MINIMUM QUALIFICATIONS

Experience: One year of experience in clerical work preferably in a health care agency. Either or the following may be substituted for the required experience:

Completion of 18 semester or 24 quarter units from a recognized college in secretarial sciences, office practice, business education's, medical assisting, or a closely related field;
OR
Completions of 360 hours of training from a recognized occupational training program in secretarial sciences, business education, medical assisting, or a closely related field.

Knowledge of: Modern office practices and procedures including filing and operating standard office equipment.

Ability to: Understand and follow oral and written directions; perform general clerical work and learn quickly the specific operations of a medical treatment unit; establish and maintain effective working relationships with the public and fellow employees; work effectively under stress and in emergency situations.

Other Requirements
Skill: Type 45 net words per minute.

SUPPLEMENTAL INFORMATION

Application Status
To confirm your application was received or check on the status of your application, log-in to , click on your name in the upper right corner, and click on "Applications & Status."

Sign Up for Job Alerts
Go to , click on "Careers," click on "County Job Openings," and click on "Subscribe to Job Alerts" icon.

For questions regarding this recruitment:
Contact Xochitl Sanchez at View phone number on click.appcast.io or Please allow 1-2 business days for a response to general inquiries.
APPLICATION INFORMATION

Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here:
Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at:
Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services () or Association of International Credential Evaluators, Inc. ().
Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.
Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.
Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.
Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.
General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.
Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. Click the ' Apply ' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site,
If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at View email address on click.appcast.io or toll-free View phone number on click.appcast.io.
BENEFIT PROGRAM: UPE..
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable LIUNA Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list
MISCELLANEOUS RETIREMENT : County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).

• Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
• Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
• Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.

A new member is defined as any of the following:

1. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.
2. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.
3. A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to or by calling the Benefits Information Line at View phone number on click.appcast.io,
Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at View phone number on click.appcast.io to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual):

0 < 3 year = 80 Hours (10 Days)
4 < 9 years = 120 Hours (15 Days)
10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance)

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY:
Employees contribute to State Disability Insurance (SDI), which provides wage replacement benefits for those unable to work due to non-work-related illness, injury, or pregnancy. SDI also includes Paid Family Leave benefits. The wage replacement rate, as defined by current law, is between 60-70% of wages earned during the SDI eligibility period. Benefits can be coordinated with other available leave balances to provide up to 100% of regular pay.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable Memorandum of Understanding.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.
01


Are you a current regular, temporary, or per diem employee with the Riverside University Health System-Medical Center (RUHS-MC)?

• Yes
• No

02


How many years of professional experience do you have in clerical work, preferably in a health care agency?

• No professional experience
• Less than 1 year of professional experience
• 1 year of professional experience
• 2 years of professional experience
• 3 years of professional experience
• 4 years of professional experience
• 5 or more years of professional experience

03


Have you completed at least 18 semesters or 24 quarter units from a recognized college in secretarial sciences, office practice, business education's, medical assisting, or a closely related field?

• Yes
• No

04


Have you completed 360 hours of training from a recognized occupational training program in secretarial sciences, business education, medical assisting, or a closely related field?

• Yes
• No

05


Do you have professional experience building and breaking down charts?

• Yes
• No

06


Do you have professional experience with scheduling appointments and transportation?

• Yes
• No

07


How many years of experience do you have using EPIC Electronic Medical Records software?

• None
• 1 year or more, but less than 2
• 2 year or more, but less than 3
• 3 year or more, but less than 4
• 5 year or more, but less than 6
• More than 6 years

08


Can you type 45 net words per minute?

• Yes
• No

09


I understand that this position will require working a rotating schedule with weekends and may include some holidays, as well.

• Yes
• No

10


Are you bilingual in Spanish?

• Yes
• No

Required Question