1st Shift Technical Service Technician II

1st Shift Technical Service Technician II

Chelmsford, MA, United States

About the Job

Essential Functions:

• Work within limits of prescribed procedures to ensure accurate completion of unit recertification.
• Compile and document investigation, repair and test results in paperless device history record and ensure compliance with QSR/ISO requirements.
• Troubleshoot products to the board level failure or mechanical failure to determine root cause of the failure and ensuring all work is completed in accordance with established procedures.
• Perform mechanical and software upgrades to products.
• Discuss technical problems encountered while testing or troubleshooting with Senior Technician, Group Leader or Supervisor.
• Train and assist less Senior Technicians.
• Other duties as assigned.

Skill Requirements:

• Computer literate, familiar with Oracle, Camstar and Microsoft Office Suite.
• Must be able to read and understand diagnostic data.
• Must be able to read and understand SOP's, work instructions and technical schematics.
• Must be able to setup and use test equipment including, patient simulators, oscilloscopes, signal generators, and other input/output electronic test equipment.

Required/ Preferred Education and Experience:

• Technical Degree or equivalent.
• 3-5+ years' experience