Retail Team Lead (FT)

ROLE SNAPSHOT

Position: Full-time Team Lead (keyholder) Location: The Grove Flagship Store (Los Angeles, CA) Store Opening: July 2026 Compensation: $26–$29 per hour (plus benefits) The Grove, CA Retail Only Pay Range: $19.75 - $24.65 - $29.60 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)

JOB MISSION

As part of the New Balance Retail Leadership Team, full time Retail Team Leads assist with duties such as opening/closing the store, driving results, operational duties and delivering a world class experience for our guests. You will lead by example through New Balance’s Core Competencies.

MAJOR RESPONSIBILITIES

Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates Be results driven in achieving our store key performance indicators through training and development of our associates May assist store manager in creating the schedule and taking the lead in floor moves Deliver a great guest experience utilizing our GUEST service model Be operationally sound, opening/closing the store, inventory control, operational procedures Be involved in recruiting/interviewing/hiring of top talent Follow safety and reporting regulations, including proper lifting procedures

REQUIREMENTS FOR SUCCESS

Must be 18 years of age or older 2 years’ retail supervisory experience preferred High school diploma or equivalent educational experience Demonstrated leadership ability Strong customer service and verbal communication skills Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays Ability to lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location) Regular Associate Benefits New Balance offers a comprehensive benefits package including medical, dental, vision, life insurance and 401(k). It also includes nontraditional perks such as online learning and development courses, tuition reimbursement, a $100 monthly student loan support, yearly $1,000 lifestyle reimbursement, 4 weeks vacation, 12 holidays and generous parental leave. Temporary Associates Benefits Medical, dental and vision insurance and an associate discount. Part Time Associates Benefits 401(k), short term disability, a yearly $300 lifestyle reimbursement and an associate discount. Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran. #J-18808-Ljbffr New Balance