Housekeeper - Smoky Mountain Resort

Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients. Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package. Don’t miss out—APPLY TODAY! What We Offer You: Earn UP TO $20 per hour – Our system is designed to reward your efficiency and timeliness! Paid training Immediate hire Benefits package including: Medical, Vision, Dental, Paid Time Off Opportunities for growth and career development Position Overview: Responsible for consistently meeting quality and timeliness standards in the cleaning of resort property units. A Housekeeper must ensure he/she follows the company mission statement and values. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintain a high standard of excellence Strip units of soiled linens Remove trash from units Clean units including but not limited to bedrooms, bathrooms, kitchens, living rooms, closets, and decks Report clean units as vacant and ready for inspection Report unit maintenance issues as per company procedure Report damaged, dirty or stained carpets, drapes, furniture, and linens Report missing inventory and supplies to Supervisor Perform weekly guest services cleans as directed Assist in maintaining the cleanliness and organization of storage closets Attend all training sessions and perform practical application of training Ensure a safe working environment Assist in solving guest complaints promptly Maintain a high sense of urgency so units are turned on time Experience and Qualifications: Previous experience in housekeeping preferred, but not required Must be able to lift 25 pounds (with or without accommodation) Ability to make decisions Planning and scheduling capabilities Ability to read, write and do basic math Personal timeliness be prompt with all assignments A passion for cleanliness Strong work ethic Ability to learn and change behavior Work irregular hours Work Environment: This job operates in conditions that will include odors/dust, cleaning chemicals, and/or laundry chemicals. The Housekeeper is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management. Physical Requirements: This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job. Equal Opportunity Employer Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. ________________________________________ Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application. Company Perks Competitive Pay at All Levels. Our Housekeepers make more with Piece Rate Pay – designed to reward efficiency and timeliness! 401(k) Retirement Plan with Company Matching. Paid Vacation and Sick Time. Medical, Dental and Vision Benefits. Company-Paid Life Insurance and Short-Term Disability. Tuition Reimbursement. About Us With over 40 years of experience, MasterCorp is a leader in hospitality services, renowned for our expertise, quality, and commitment to excellence. We provide a comprehensive range of services, including Housekeeping; Commercial Facility Maintenance and Janitorial; Floor Care; Engineering; and Commercial Laundry, supporting clients across diverse industries with dependable, fully customizable solutions. At MasterCorp, our People Proud culture is guided by our Core Values of Integrity, Respect, Dependability, Pride, and Quality. Our Associates are more than a team—they’re family. We believe in recognizing each individual’s contributions and fostering a welcoming environment where teamwork thrives, and growth is encouraged. Whether on the frontlines or behind the scenes, their efforts are essential to our success.