Ophthalmic Technician

Ophthalmology Patient Care Specialist

Provide specialized ophthalmology patient care by assisting with exams, procedures, testing, medications, and patient education in a fast-paced clinical setting. This role works closely with physicians to support eye care treatments and surgeries, maintain patient flow, respond to patient needs, and ensure accurate documentation and follow-up care.

Schedule: 40-hours per week Shift: Days Location: Mercyhealth Whispering Point, McHenry, IL; Mercyhealth Whispering Point, Algonquin, IL Pay Range: $19.40 - $29.10

Essential Duties and Responsibilities

• Is responsible for patient care.
• Rooms and collects patient assessment data.
• Administers medications and performs other patient care procedures as directed and according to established criteria.
• Assists physicians during treatment, testing, refractometry and examinations.
• Performs retinoscopy, refractometry, A/B scans, photography, fluorescein angiography, corneal/disc topography, assists in surgery, low vision evaluations, visual fields, and applanations.
• Maintains timely flow of patients.
• Provides patient and family education.
• Documents patient care and related information.
• Responds to incoming telephone calls.
• Performs telephone triaging of patients.
• Follows up on patient care as needed. Reviews and maintains charts.
• Participates in QA & I.
• May be required to work alternate shifts and weekends.
• Performs other duties as assigned.

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality, Service, Partnering, Cost.

Education and Experience

High School diploma. Prefer education as a paraprofessional in ophthalmology or optometry.

Certification and Licensure

Certified by JCAHPO as a technician required.

Skills and Abilities Good interpersonal/communicative skills needed. Special Physical Demands

While performing the duties of this job, the employee is frequently required to stand. The employee is occasionally required to walk; sit; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move patients/equipment. Good eye/hand coordination and manual dexterity needed.

Level of Supervision

N/A

Supervises

This job has no supervisory responsibilities.

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

• Medical, Dental, Vision
• Life & Disability Insurance
• FSA/HSA Options
• Generous, accruing paid time off
• Paid Parental and caregiver leave
• Career advancement and educational opportunities
• Tuition and certification reimbursement
• Certification Reimbursement
• Well-being Programs
• Employee Discounts
• On-Demand Pay
• Financial Education
• Annual recognition/awards events
• Partner appreciation days
• Family entertainment/attractions discount
• Community service/improvement opportunities

At Mercyhealth, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated care across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

• #1 in the nation on AARP's Best Employers for Workers Over 50
• One of Working Mother magazine's 100 Best Companies for Working Mothers
• A Top 50 Company and Top 10 Nonprofit for Executive Women