Technical Analyst

Overview Emergent Method is seeking qualified candidates for an analyst position on a large-scale IT system implementation project. The selected individual will lead analytics maintenance and enhancement activities, work with client personnel and the project team, and serve as the team lead for a project Sprint team. The role involves prepping, developing, and refining future sprints and reporting on the current team status in broader meetings. This is a full-time position that will support ongoing project operations in Baton Rouge, Louisiana. Key responsibilities Lead daily internal calls focused on solution assessment, cross-team dependencies, and internal touchpoints Coordinate between onshore and offshore teams on solutions, progress, upcoming refinement items, and current Sprint items Attend daily stand-up and support the team in providing and communicating necessary information Present enhancements and bugs to the team to develop a common understanding of solution understanding and sizing Work directly with the business analyst to develop user stories, gather requirements, and define acceptance criteria Collaborate with development team members to build and validate new dashboards, enhance dashboards, fix bugs related to dashboards or ETL jobs Create dashboard mock-ups or prototypes in Tableau for review with stakeholders Work with client stakeholders to define requirements for new or enhanced reports or dashboards Create user stories and acceptance criteria and support sprint planning, backlog grooming, and refinement sessions Present user stories during backlog meetings Collaborate with the product owner on questions and prioritization activities Discuss upcoming enhancements and defects with other technical analysts across teams to understand cross-team impacts Update documentation and provide reporting as necessary Troubleshoot and resolve issues, work cross-team to develop and implement solutions, and provide technical support and consultation Investigate root causes of client and system issues and propose effective solutions Collaborate effectively with project team members Create and deliver training content and provide user support for the available dashboard suite Prepare and facilitate user acceptance testing (UAT) sessions with users and support UAT activities Develop, validate, and deliver ad hoc reports Utilize strong communication skills to present data, trends, insights, and recommendations Minimum qualifications A bachelor’s degree in information sciences, computer science, management information systems, or a related technical field is preferred (experience that demonstrates commensurate experience will be considered in lieu of a degree) 3–5 years of experience designing and developing complex analytics solutions, with at least one year in a lead capacity Experience with Tableau or a similar visualization tool Mid-level experience developing and tuning SQL queries Experience testing and validating reports and dashboards, including creating relevant documentation Knowledge of data warehousing concepts Experience working independently with user stakeholders to facilitate requirements gathering sessions, design sessions, and supporting UAT Strong technical skills including SQL, understanding of databases, and web-based applications Ability to transform technical information into functional questions and solutions Experience with Jira or similar tools Strong analytical, problem-solving, and interpersonal skills Quick learner with the ability to pivot swiftly based on changing direction Ability to multitask and juggle multiple requests and competing priorities Self-motivated and deadline-oriented to ensure tasks are completed without supervision Ability to be a team player, foster a cooperative environment with the project team, and adapt to the team Preferred qualifications Health and Human Services or Medicaid industry experience is a plus Experience in Agile development methodologies Experience with integrated eligibility systems and enterprise applications Background Emergent Method is a nationally recognized management consulting firm focused on developing and implementing plans, programs, and initiatives that result in transformative impact. We are focused on strengthening the skills, capacity, and resources of our clients to support them in creating unique and valuable experiences for their stakeholders. With an uncommonly high degree of ownership in the work we do, our team thrives on solving complex challenges, delivering solutions built to last, and driving transformational growth. We work from the inside out — fully engaged with our client teams and invested in their success. Their most pressing challenges and opportunities become our own. Our flexible, adaptable approach allows us to work seamlessly as trusted advisers, embedded team members, or both, to support client needs, using every engagement as an opportunity to deliver powerful results, together. Our expertise travels well to all markets and benefits all sectors, allowing us to work wherever there’s a good client fit. Our consultants have significant experience working across a wide range of industries and in the private, public, and nonprofit sectors. We successfully work within the bounds of both large-scale projects that may span years as well as short-term, time-sensitive efforts. Our integrated, interdisciplinary team of consultants brings an expansive range of skillsets and experience to power a broad scope of services and solutions. Whether you are looking to develop or implement a new strategy, brand, marketing or communication campaign, IT system, program, or a unique and innovative project, we stand ready to be your partner. #J-18808-Ljbffr