Senior Content Operations Manager

Job Overview At Content House (CoHo), we are P&G Personal Care’s in‑house creative agency, partnering with brands such as Secret, Olay, Native, Gillette, Ivory, and Safeguard. We bring brand stories to life across TV, digital, social, and commerce — delivering high‑quality, scalable content that connects with consumers and drives results. Job Location

INCINNATY GENERAL OFFICES

Opportunity: Creative Operations Manager We are seeking a Creative Operations Manager to own and continuously improve how CoHo operates at scale. Responsibilities Own and continuously improve how work enters CoHo, ensuring clear scoping, ownership, and decision points Drive alignment across brand teams and production on priorities and sequencing Maintain clear visibility across all workstreams, including what is in‑flight, at risk, and upcoming Drive prioritization and capacity decisions, making trade‑offs as volume and complexity increase Work closely with CBMs, Producers, and Discipline Leads to ensure work progresses with clarity and focus Enable flexible resourcing where needed while maintaining strong internal capability as the primary engine of delivery Own and evolve end‑to‑end workflows across creative and production processes Implement and maintain practical processes, templates, and tracking systems that enable consistent execution at scale Establish and maintain clear visibility into timelines, dependencies, and team capacity Remove barriers to execution and proactively solve workflow challenges Ensure work moves efficiently from briefing through delivery across all project types Build strong working knowledge of P&G processes (purchasing, production, governance) that impact CoHo operations Lead the evolution and adoption of SOPs, ensuring they reflect how work actually gets done Drive consistent ways of working across teams to enable scalability and reliability Ensure systems and processes are practical, adopted, and improve day‑to‑day execution Own the effectiveness of core content and asset systems (e.g., SharePoint, Egnyte, and similar platforms) Define how work and assets are organized, stored, and accessed across teams Drive improvements that increase usability, efficiency, and adoption Ensure tools support visibility, speed, and consistent execution Identify opportunities to improve workflows and reduce manual effort through AI and automation Support adoption of approved tools and approaches that increase speed and consistency Continuously evolve the operating model as capabilities (including AI) advance Qualifications 7+ years of experience in agency, in‑house agency, or production environments Proven ability to manage and improve operational systems and workflows that support content delivery Strong understanding of creative and production processes from briefing through delivery Skills & Capabilities Systems thinker who can design and improve how work flows across teams Ability to bring clarity and structure to complex, fast‑moving environments Strong ownership mindset with a track record of driving initiatives through execution Clear, proactive communicator who can operate across creative, production, and brand stakeholders Ability to manage multiple workstreams while maintaining visibility and control Strong judgment — able to make trade‑offs and drive decisions as priorities shift Tools & Ways of Working Experience with workflow and project management tools (e.g., Asana or similar) Familiarity with content and asset management systems (e.g., SharePoint, Egnyte) Comfortable evaluating and improving tools to support operational effectiveness Compensation Compensation for roles at P&G varies depending on a wide array of non‑discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. Total rewards at P&G include salary + bonus (if applicable) + benefits. Equal Opportunity Statement We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Employment Eligibility Immigration sponsorship is not available for this role. Qualified individuals will not be disadvantaged based on being unemployed. Procter & Gamble participates in e‑verify as required by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. #J-18808-Ljbffr Procter & Gamble Oxnard Plant