Shift Supervisor

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions Work effectively with store management and store crews. Supervise the store's crew through assigning, directing, and following up of all activities. Effectively communicate information both to and from store management and crews. Assist customers with their questions, problems, and complaints. Promote CVS customer service culture by greeting, offering help, and thanking visitors. Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers. Maintain customer/patient confidentiality. Price merchandise. Stock shelves. Execute displays, signage, and inventory of weekly, promotional, and seasonal merchandise. Execute the display and maintenance of off‑shelf merchandise. Reset departments following Plan of Good (POG) guidelines. Required Qualifications Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills and supervision skills. Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime, and to respond to urgent issues at the store when they arise. Preferred Qualifications Experience as a retail supervisor. Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 24 hours Time Type Part time Pay Range Typical pay range for this role: $19.26 – $19.26 per hour. Benefits This part‑time position is eligible for a range of benefits to support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, benefits may include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Equal Employment Opportunity Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. #J-18808-Ljbffr