Dock Coordinator

Dock CoordinatorPrimo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.The Dock Coordinator primary responsibility is to oversee the loading and unloading of goods at the dock. This includes coordinating schedules, ensuring safety protocols are followed, inspecting incoming and outgoing shipments, maintaining accurate records, and liaising with other departments to facilitate smooth operations.Reporting Location: Lee, FLCompensation: $23.50Shift differential: 6%-8% of base hourly rate paid for applicable hours workedSchedule: 9:00 am - 9:00 pm 2/2/3 rotationBenefits of working for Primo Brands:Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA, heath savings account (HSA)Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP)Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismembermentOther great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefitsResponsibilities:Run shipping and receiving requirements dailySupport Warehouse loading if neededCoordinate truck traffic & execute daily dock schedules for both inbound and outbound loadsCheck trucks in/out of DasMonitor/PINC/Freight RollPost orders in the SAP systemUpload hard copies to freight roll it doesn't print out.Investigate, troubleshoot, and report inventory management failuresCommunicate with planning/transport/production front line and off-site warehouses as neededMaintain a clean and safe working environment in the warehouse, dock office, and yardEnsure daily warehouse Key Performance Indicators are metMaintain "First Expired First Out"Maintain professional and positive interactions with carriersMaintain a positive attitude, commitment, and dedication to success of the factoryMaximize dock door utilization and line load opportunities, providing directions to Warehouse and Palletizer drivers as neededPost goods issue for all outbound loadsReceipt of inbounds/returns within 24 hours of arrivalMaintain accuracy of Yard Management in Freight rollCommunicate with Yard Jockeys and Carriers to enhance dock efficiencyMaintain Dock Office at or above 90% 5s standardResolve order and goods issue discrepanciesReconcile the expected goodsSupport production with purchase order creation as neededComplete product traceability and withdrawal reportsComplete order exceptions as neededProactively communicate within Warehouse Team and with other Departments for issue resolution and process improvementsOther duties as assigned by ResourceQualifications:High School Diploma, GED, or equivalent work experience2-3 years of experience in inventory or warehouse preferredCustomer service and communication skillsProficient computer skills including but not limited to: Microsoft applications including Excel, Email, word. SAP knowledge is a plusOrganizational skills with the ability to continuously handle multiple tasks in a fast-paced environmentAbility to interact effectively with the Leadership TeamPrior forklift and yard truck experience preferredAbility to handle multiple people and projects in a fast-paced environmentExcellent communication and organizational skillsAbility to work independently and in a team environmentMust be flexible in working hours – overtime, vacation coverage, and off-shiftsCandidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.Primo Brands' established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill.At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.